l2 Support engineer/ production support

Cloudxtreme; Hyderabad, Bengaluru; On-site; INR 600,000 - 900,000; Full time

Job summary

Cloudxtreme is seeking an L2 Production Support specialist to join our 24x7 operations in Hyderabad/Bangalore. The role involves application support, Linux server administration, and familiarity with APM tools to monitor and resolve incidents.

The candidate should have 4–8 years of relevant experience, ready for rotational shifts, and work from office locations in Hyderabad or Bangalore.

Qualifications

• 4–8 years of production/application support experience.
• Experience with Linux server administration at a moderate level.

Responsibilities

• Provide 24x7 production support for critical applications.
• Handle incident triage, escalation, and root-cause analysis.
• Coordinate with on-site teams in Hyderabad and Bangalore for issue resolution.

Skills

L2 Production Support

Linux Server Admin

APM Tools Experience

Tools

Grafana

Splunk

Datadog

Job description

Production Support / Application Support

Skills Required

Mandatory Skills- L2 Production Support-application + Linux Server Admin(Moderate Level of Expertise) + Any APM Tools Experience (Grafana/Splunk/Datadog - Preferred)

Experience

4 8 years

Look for only immediate joiner only.

Location

Bangalore & Hyderabad

24*7 Production Support

No Hybrid Model / No Work from Home

Work from Mphasis Office - ODC

Work Location – Hyderabad and Bangalore

Rotational Shift Timings – (6:30 AM TO 3:30 PM // 2:00 PM TO 11:00 PM // 10:00 PM TO 6:00 AM)