L&D - Talent Development- Processor

Tata Consultancy Services; Hyderabad; On-site; INR 400,000 - 700,000; Full time

Job summary

Tata Consultancy Services in Hyderabad invites a Talent Development Processor to support Learning & Development operations by managing learning administration in LMS platforms. The role ensures accurate course assignments, tracking, and compliance with training requirements in a global HRO environment.

Responsibilities include configuring Oracle Learning Cloud, maintaining learner data, generating reports, and ensuring SLA adherence while collaborating with HR and L&D teams across regions.

Qualifications

• Graduate (any discipline); HR / L&D certification preferred
• 1–3 years of experience in L&D or HR operations
• Process-oriented mindset and ability to follow SOPs
• Basic analytical skills

Responsibilities

• Assign learning courses and track completion through LMS systems
• Maintain and update learner data and training records
• Support compliance training initiatives and reporting
• Handle learner queries and resolve requests within SLA timelines
• Ensure data accuracy and adherence to process guidelines
• Generate basic reports and dashboards for training metrics
• Oracle Learning Cloud configuration: courses, offerings, specializations, learning items
• Content management: SCORM/AICC/xAPI uploads, video content, learning content providers
• Catalog management, learning communities, assignment rules and required learning
• Learning assignments & compliance training: required/mandatory learning setup, assignment rules and dynamic audiences, recurring/renewable assignments and certification expiry, due dates and reminders/escalations, completion tracking, and compliance/audit reporting
• Learning records, completions, and transcript management
• Talent Management adjacencies: Goal Management, Performance Management, Career Development, Talent Review, Succession
• Skills/competency frameworks and Dynamic Skills / Oracle Skills Center awareness
• Notifications, reminders, and learning journeys
• Integration with external content (e.g., LinkedIn Learning, Skillsoft)
• Reporting on completion rates, compliance training, and certifications

Skills

Process-oriented mindset

Follow SOPs

Basic analytical skills

Education

Graduate (any discipline)

Tools

Oracle Learning Cloud

LMS platforms (SuccessFactors, Cornerstone)

Job description

The Talent Development Processor supports Learning & Development (L&D) operations by managing learning administration activities within LMS platforms. The role ensures accurate course assignments, tracking, and compliance with training requirements while maintaining high service quality in a global HRO environment.

Key Responsibilities

• Assign learning courses and track completion through LMS systems
• Maintain and update learner data and training records
• Support compliance training initiatives and reporting
• Handle learner queries and resolve requests within SLA timelines
• Ensure data accuracy and adherence to process guidelines
• Generate basic reports and dashboards for training metrics
• Oracle Learning Cloud configuration: courses, offerings, specializations, learning items
• Content management: SCORM/AICC/xAPI uploads, video content, learning content providers
• Catalog management, learning communities, assignment rules and required learning
• Learning assignments & compliance training: required/mandatory learning setup, assignment rules and dynamic audiences, recurring/renewable assignments and certification expiry, due dates and reminders/escalations, completion tracking, and compliance/audit reporting
• Learning records, completions, and transcript management
• Talent Management adjacencies: Goal Management, Performance Management, Career Development, Talent Review, Succession (often grouped here)
• Skills/competency frameworks and Dynamic Skills / Oracle Skills Center awareness
• Notifications, reminders, and learning journeys
• Integration with external content (e.g., LinkedIn Learning, Skillsoft)
• Reporting on completion rates, compliance training, and certifications

Required Qualifications

Graduate (any discipline); HR / L&D certification preferred

Experience Requirements

1–3 years of experience in L&D or HR operations

Job Summary

The Talent Development Processor supports Learning & Development (L&D) operations by managing learning administration activities within LMS platforms. The role ensures accurate course assignments, tracking, and compliance with training requirements while maintaining high service quality in a global HRO environment.

Key Responsibilities

• Assign learning courses and track completion through LMS systems
• Maintain and update learner data and training records
• Support compliance training initiatives and reporting
• Handle learner queries and resolve requests within SLA timelines
• Ensure data accuracy and adherence to process guidelines
• Generate basic reports and dashboards for training metrics
• Oracle Learning Cloud configuration: courses, offerings, specializations, learning items
• Content management: SCORM/AICC/xAPI uploads, video content, learning content providers
• Catalog management, learning communities, assignment rules and required learning
• Learning assignments & compliance training: required/mandatory learning setup, assignment rules and dynamic audiences, recurring/renewable assignments and certification expiry, due dates and reminders/escalations, completion tracking, and compliance/audit reporting
• Learning records, completions, and transcript management
• Talent Management adjacencies: Goal Management, Performance Management, Career Development, Talent Review, Succession (often grouped here)
• Skills/competency frameworks and Dynamic Skills / Oracle Skills Center awareness
• Notifications, reminders, and learning journeys
• Integration with external content (e.g., LinkedIn Learning, Skillsoft)
• Reporting on completion rates, compliance training, and certifications

Required Qualifications

Graduate (any discipline); HR / L&D certification preferred

Experience Requirements

1–3 years of experience in L&D or HR operations

• Process-oriented mindset
• Ability to follow standard operating procedures (SOPs)
• Basic analytical skills

Tools & Systems

Oracle (Must),LMS platforms (SuccessFactors, Cornerstone, etc.)

Stakeholder Interaction

Employees, HR teams, L&D teams, Operations teams

Success Metrics / KPIs

• Training completion rates
• SLA adherence
• Query resolution time

Language Requirements

• Process-oriented mindset
• Ability to follow standard operating procedures (SOPs)