Workday Talent Acquisition & Experience Analyst (Recruiting , Learning & Extended Learning)

Jade Global; Hyderabad; On-site; INR 800,000 - 1,200,000; Full time

Job summary

A global technology solutions provider based in Hyderabad is seeking a Workday Talent Acquisition & Experience Analyst. The role involves optimizing job requisition templates, managing extended learning setups, and enhancing the skills cloud ontology. Candidates should have 3-5+ years of experience supporting talent or LMS systems, a mandatory Workday Pro/Implementer certification, and a strong customer service mindset. This position offers an excellent opportunity to engage with candidates and enhance the talent experience.

Qualifications

• Mandatory certification as Workday Pro/Implementer in Recruiting or Learning.
• 3-5+ years of experience in supporting Talent or LMS systems.
• Strong customer service mindset to interact with external candidates and partners.

Responsibilities

• Configure job requisition templates and offer letter generation logic.
• Manage setup of Extended Learning for external audiences.
• Configure Skills Cloud ontology to drive internal mobility.
• Unstick candidates trapped in referral merge errors.
• Troubleshoot login/password reset issues for Extended Learning users.
• Investigate eligibility rules for required learning courses.
• Support L&D teams with SCORM package uploads.

Skills

Customer Service mindset

Workday Pro/Implementer certification

3-5 years in Talent or LMS systems

Job description

Workday Talent Acquisition & Experience Analyst (Recruiting , Learning & Extended Learning)

Key Responsibilities (Strategy & Config)

• Recruiting Optimization: Configure Job Requisition templates, Offer Letter generation logic, and Career Site external branding.
• Learning Architecture: Manage the setup of Extended Learning for external audiences and define "Campaigns" for internal compliance training.
• Talent Experience: Configure the Skills Cloud ontology and "Opportunity Marketplace" logic to drive internal mobility.

L2 Support & Operational Activities (Daily Run)

• Recruiting Triage: Unstick candidates trapped in "referral merge" errors or duplicate profile conflicts.
• External Access Support: Troubleshoot login/password reset issues for Extended Learning users (non-employees) and external Career Site applicants.
• Course Assignment Debugging: Investigate why a specific "Required Learning" course did not trigger for a new hire (debugging Eligibility Rules).
• Offer Letter Generation: Manually regenerate or correct Offer Letters that failed to generate due to missing data fields.
• Content Management: Support L&D teams by uploading SCORM packages and troubleshooting playback errors on mobile devices.

Qualifications

• Mandatory Certification: Workday Pro/Implementer in Recruiting or Learning.
• Experience: 3-5+ years supporting Talent or LMS systems.
• Skill: Strong "Customer Service" mindset, as this role interacts frequently with external candidates and partners.