Key Accounts Manager (E-Commerce)

Growqai; Ahmedabad District; On-site; INR 1,200,000 - 2,200,000; Full time

Job summary

Growqai is seeking a Key Account Manager to grow select e-commerce and quick commerce accounts in India. You will own every lever from PL and visibility to supply, ROI and relationships, writing your own playbooks in a fast-moving business.

You will partner with Brand, SCM, Finance and Analytics teams on launches and campaigns, driving revenue growth with data-driven decisions and a bias for action.

Qualifications

• Strong analytical skills and data-driven decision making are essential.
• Strong Excel skills required for forecasting, analysis and reporting.
• Experience in e-commerce or quick commerce platforms is required.
• 3–7 years in FMCG / Food industry is preferred.
• Ability to manage external stakeholders and navigate internal chaos.
• Bias for action and curiosity for data to drive growth.

Responsibilities

• Own end-to-end performance for assigned accounts and identify growth levers.
• Build strong connects with category, marketing and commercial teams.
• Ensure platform champions the brand across campaigns and conversations.
• Finalize assortments, monitor fill rates, and drive forecasting with SCM.
• Own merchandising, content, pricing, and search/display execution; activate campaigns.
• Plan and manage annual marketing calendar and allocate spends based on ROI.
• Dive deep into consumer behavior and platform data to translate insights into moves.
• Collaborate with Brand, SCM, Finance and Analytics teams on launches and platform audits.

Skills

Analytical skills

Excel

Decision making

Stakeholder management

E-commerce platforms

FMCG/Food experience

Education

Bachelor's or MBA

Job description

About the Role

We re looking for someone who thrives in ambiguity, moves with speed, and treats the business like their own. You won t be handed playbooks - you ll be writing them. As a Key Account Manager, you ll lead the growth of select e-commerce or quick commerce accounts, the ones that move fast and demand even faster thinking. You ll own everything that moves the needle: PL, visibility, supply, relationships, and ROI. If you enjoy solving problems, spotting opportunities, and building with intent - this role s for you.

What You ll Own

PL Ownership

• Own end-to-end performance for your assigned accounts
• Identify growth levers, plug inefficiencies, and scale sustainably

Platform Relationships

• Build strong connects with category, marketing and commercial teams
• Ensure your platform champions the brand - across campaigns and conversations

Operations Supply

• Finalize assortments, monitor fill rates, and drive forecasting with SCM
• Ensure hygiene in returns, claims, and reconciliations

Campaigns Visibility

• Own merchandising, content, pricing, and search/display execution
• Activate impactful campaigns across seasonality, brand moments, and platform events

Planning Budgeting

• Build the annual marketing calendar for your platforms
• Allocate spends based on brand priorities, seasonality, and ROI
• Track performance and make smart, fast course corrections

Insights Impact

• Dive deep into consumer behaviour, competitor actions, and platform data

Translate insights into sharp, executable moves

Cross-functional Hustle

Collaborate with Brand, SCM, Finance and Analytics teams Lead projects across launches, fill-rate improvement, platform audits, and more

What You Bring

• 3-7 years in the FMCG / Food industry
• Hands-on experience in e-commerce or quick commerce platforms
• Strong analytical skills, Excel comfort, and decision-making instincts
• Proven ability to manage external stakeholders and internal chaos
• A bias for action, curiosity for data, and hunger to grow
• Bachelors or MBA from a Tier 1 / Tier 2 institute