Key Account Manager - E-Commerce - Diversity Hiring

Vishwa Management Services; India; On-site; INR 900,000 - 1,500,000; Full time

Job summary

Vishwa Management Services seeks a results-driven Sales & E-Commerce leader in India to drive growth, manage key customers, and deliver on P&L targets. The role requires building Joint Business Plans, executing the 6P strategy across promotions, pricing and visibility, and partnering with Brand, Digital, and Operations teams to scale online channels.

You will analyze platform insights, identify trends, and plan long-term opportunities while ensuring stock planning and efficient commercial

Qualifications

• MBA in Marketing/Sales preferred; engineers with strong sales/P&L exposure may be considered.
• 4+ years of experience in Sales, Modern Trade or E-Commerce.
• Strong understanding of customer management, commercial planning, analytics and P&L.
• Proven ability to work cross-functionally and build strategic customer relationships.

Responsibilities

• Drive overall business growth and deliver sales and share targets for the E-Commerce channel.
• Build strong relationships with key customers and develop Joint Business Plans (JBP).
• Plan and execute the 6P strategy across promotions, activations, content, pricing and visibility.
• Partner with Brand, Digital, Customer Development and Operations teams to execute online strategies.
• Identify emerging E-Commerce formats, consumer trends and new business opportunities.
• Leverage analytics and platform insights to identify growth opportunities and develop long-term plans.
• Manage customer-level spends, budgets and P&L.
• Own CBP and ensure effective stock planning and operational efficiencies.
• Drive customer engagement, T2T initiatives, claims management and commercial planning.
• Share E-Commerce learnings, best practices and actionable insights across the organization.

Skills

Sales & relationship building

P&L management

Analytics & insights

Cross-functional collaboration

Education

MBA in Marketing/Sales from Tier 1 Institute

Engineering degree from Tier 1/ Tier 2 institutes

Job description

Role & responsibilities

• Drive overall business growth and deliver sales & share targets for the E-Commerce channel.
• Build strong relationships with key customers and develop Joint Business Plans (JBP).
• Plan and execute the 6P strategy across promotions, activations, content, pricing and visibility.
• Partner with Brand, Digital, Customer Development and Operations teams to execute online strategies.
• Identify emerging E-Commerce formats, consumer trends and new business opportunities.
• Leverage analytics and platform insights to identify growth opportunities and develop long-term plans.
• Manage customer-level spends, budgets and P&L.
• Own Customer Business Planning (CBP) and ensure effective stock planning and operational efficiencies.
• Drive customer engagement, T2T initiatives, claims management and commercial planning.
• Share E-Commerce learnings, best practices and actionable insights across the organization.

Key Stakeholder Management

Internal: Brand Managers | Regional Managers | Customer Development | Commercial | Area Managers | Analytics | E-Commerce | Digital Marketing

External: Key Customers | Stockists | Vendors / 3P Agencies | Marketing & E-Commerce Agencies

Candidate Profile

• MBA in Marketing/Sales from a Tier 1 Institute preferred.
• Engineers from Tier 1/Tier 2 institutes with strong Sales/P&L exposure may also be considered.
• 4+ years of experience in Sales / Modern Trade / E-Commerce.
• Strong understanding of customer management, commercial planning, analytics and P&L.
• Proven ability to work cross-functionally and build strategic customer relationships.