Key Account Manager

Wonderchef Home Appliances Pvt Ltd.; Mumbai; On-site; INR 1,500,000 - 2,000,000; Full time

Job summary

Wonderchef Home Appliances Pvt Ltd. is seeking a SR. Key Accounts Manager to drive growth in Ecommerce marketplaces and Quick Commerce platforms in Mumbai. Responsibilities include managing key platforms, driving sales and planning, and owning revenue and P&L. The ideal candidate must have strong experience in Ecommerce, especially with platforms like Amazon and Flipkart, and an understanding of dark store operations and fast delivery models.

Qualifications

• Strong experience in Ecommerce marketplaces like Amazon and Flipkart.
• Understanding of dark store operations and fast delivery models.

Responsibilities

• Manage key platforms like Flipkart and JioMart.
• Drive sales, visibility, and assortment planning across platforms.
• Own account-level revenue and P&L.

Skills

Ecommerce marketplaces

Dark store operations

B2B sales

Performance marketing

Job description

Department – ECommerce

Required Position: SR. Key Accounts Manager

Position Reports to: Head - ECommerce

Role Purpose

To drive growth across Ecommerce marketplaces and Quick Commerce platforms, while scaling B2B sales via online channels

Job Responsibility

1) Ecommerce + Quick Commerce Account Management

Manage key platforms: Flipkart, JioMart

Quick Commerce platforms like Zepto, Blinkit, Swiggy Instamart Drive sales, visibility, and assortment planning across platforms

Own account-level revenue and P&L

• Manage dark store listings, SKU assortment, and pricing
• Ensure high fill rates & availability for fast-moving SKUs
• Work on:
• Platform-funded campaigns
• Visibility banners & placements
• Optimize for:
• High-frequency purchases
• Faster inventory rotation

3) B2B Ecommerce & Bulk Sales

• Identify opportunities in:
• Institutional buying
• Bulk marketplace orders
• Collaborate with B2B sales teams

4) Marketplace Operations

• Ensure:
• Listing accuracy & content optimization
• Inventory planning & replenishment
• Avoid stock-outs, especially critical for quick commerce SLAs

5) Campaigns & Performance Marketing

• Plan and execute:
• Quick commerce promotions
• Optimize:
• Conversion rates
• ROI on ads & deals

6) Stakeholder Management

• Coordinate with:
• Platform account managers
• Internal teams (marketing, supply chain, finance)
• Negotiate better:
• Margins
• Visibility

7) Data & Reporting

• Track:
• Sales, margins, fill rate, stock availability
• Quick commerce KPIs (order frequency, dark store performance)
• Share insights and drive improvements

Must-Have Skills

• Strong experience in:
• Ecommerce marketplaces (Amazon, Flipkart)
• Understanding of:
• Dark store operations & fast delivery models