E-Commerce National Key Account Manager

Loyka

Navi Mumbai

On-site

INR 1,500,000 - 2,500,000

Full time

7 days ago

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Job summary

Loyka is seeking an E-Commerce National Key Account Manager in Navi Mumbai to drive growth across leading e-commerce and quick commerce platforms. You will lead Key Account Management, Catalogue Management, and platform relationships to optimize sales, visibility, and profitability.

Responsibilities include managing relationships with Amazon, Flipkart, Blinkit, Zepto, Swiggy Instamart, planning promotions, and coordinating cross-functional teams to ensure inventory readiness and strong account

Qualifications

5-7 years of experience in E-Commerce, Marketplace Management, or Key Account Management.
Strong hands-on experience managing E-commerce and Quick Commerce accounts.
Proven experience in Key Account Management and commercial negotiations.
Strong understanding of Marketplace and Catalogue Management.
Experience with Amazon Seller Central is preferred.

Responsibilities

Manage relationships with major E-commerce and Quick Commerce platforms.
Act as the key point of contact for assigned key accounts.
Drive account-wise sales, revenue growth, profitability, and business development.
Coordinate with platform account managers for business plans, negotiations, launches, and growth opportunities.
Identify opportunities to expand product assortment and improve account performance.
Manage end-to-end operations across Amazon, Flipkart, Blinkit, Zepto, Swiggy Instamart, and other platforms.
Monitor daily sales, orders, revenue, margins, and marketplace performance.
Plan and execute platform-specific promotions, deals, discounts, and visibility activities.
Track marketplace performance and implement corrective actions.
Ensure smooth resolution of operational and account-related issues.
Manage and maintain accurate product catalogs across online platforms.
Ensure product titles, descriptions, images, pricing, attributes updated.
Improve product visibility, search ranking, and conversion.
Coordinate new product launches and timely listings.
Monitor catalogue health and resolve listing issues.
Analyse sales and marketplace data to identify growth opportunities.
Track competitor pricing, assortment, promotions, and market trends.
Monitor account-level profitability and promotional spends.
Prepare regular MIS and performance reports for management.
Use data-driven insights to improve sales and marketplace performance.
Work closely with Marketing, Finance, Design, Supply Chain, and Operations teams.
Coordinate inventory planning to maintain product availability and minimize stock-outs.
Ensure timely execution of business initiatives.

Skills

Key Account Management

Marketplace Operations

Catalogue Management

Sales Growth

Commercial Planning

Platform Relationships

MS Excel

Negotiation

Stakeholder Management

Online Sales

Education

MBA / PGDM

Tools

Amazon Seller Central

Job description

Role Overview

We are seeking an E-Commerce National Key Account Manager to drive business growth across leading E-commerce and Quick Commerce platforms. The role will primarily focus on Key Account Management, Marketplace Operations, Catalogue Management, Sales Growth, Commercial Planning, and Platform Relationships.

Key Responsibilities

Key Account Management

Manage relationships with major E-commerce and Quick Commerce platforms.
Act as the key point of contact for assigned key accounts.
Drive account-wise sales, revenue growth, profitability, and business development.
Coordinate with platform account managers for business plans, negotiations, launches, and growth opportunities.
Identify opportunities to expand product assortment and improve account performance.

Key Account Management

Manage end-to-end operations across Amazon,Flipkart, Blinkit, Zepto, Swiggy Instamart, and other relevant platforms.
Monitor daily sales, orders, revenue, margins, and marketplace performance.
Plan and execute platform-specific promotions,deals, discounts, and visibility activities.
Track marketplace performance and implement corrective actions wherever required.
Ensure smooth resolution of operational and account-related issues.

Catalogue Management

Manage and maintain accurate product catalogues across all online platforms.
Ensure product titles, descriptions, images, pricing, attributes, and other content are updated.
Improve product visibility, search ranking, and conversion.
Coordinate new product launches and ensure timely listing across platforms.
Monitor catalogue health and resolve listing-related issues.

Business & Data Analysis

Analyse sales and marketplace data to identify growth opportunities.
Track competitor pricing, assortment, promotions,and market trends.
Monitor account-level profitability and promotional spends.
Prepare regular MIS and performance reports for management.
Use data-driven insights to improve sales and marketplace performance.

Cross-Functional Coordination

Work closely with Marketing, Finance, Design, Supply Chain, and Operations teams.
Coordinate inventory planning to maintain product availability and minimize stock-outs.
Ensure timely execution of business initiatives.

Required Skills & Experience

5-7 years of experience in E-Commerce, Marketplace Management, or Key Account Management, preferably in FMCG.
Strong hands-on experience managing E-commerce and Quick Commerce accounts.
Proven experience in Key Account Management and commercial negotiations.
Strong understanding of Marketplace and Catalogue Management.
Experience with Amazon Seller Central is preferred.
Full-time MBA / PGDM is Preferred
Good understanding of online sales, pricing,promotions, inventory, and marketplace metrics.
Strong analytical skills with good proficiency in MS Excel.
Excellent communication, negotiation, and stakeholder-management skills.
Ability to manage multiple platforms and accounts independently.