Key Accounts Manager

NovelVista Learning Solutions Pvt. Ltd.; Pune District; On-site; INR 2,000,000 - 3,000,000; Full time

Job summary

NovelVista Learning Solutions Pvt. Ltd. is seeking an experienced enterprise sales and account management professional to drive revenue growth across existing clients and new prospects. The role focuses on relationship building, strategic account plans, and cross-sell initiatives.

The candidate will engage CXOs, L&D heads, and HR leaders, delivering compelling capability presentations on certification programs and corporate training solutions to demonstrate ROI and business impact.

Qualifications

• Minimum 5 years of B2B sales or account management experience.

Responsibilities

• Manage existing clients, reactivate dormant accounts, and be the single point of contact.
• Drive repeat business, upsell and cross-sell; build account plans to meet targets.
• Prospect new enterprise clients via LinkedIn and outreach campaigns.
• Present certification programs, training solutions, and partnerships, outlining ROI.
• Participate in conferences and webinars and convert interactions into deals.
• Build relationships with CXOs, L&D Heads and HR leaders.
• Track client needs, competitors, and emerging skills like AI/Cybersecurity/ISO.
• Maintain pipeline, forecasts, and follow-ups in CRM.

Skills

Client relationship management

Account management

Lead generation

Solution selling

Networking

CXO engagement

Market intelligence

CRM discipline

Tools

CRM software

Job description

Experience:

Minimum 5 year of relevant B2B sales / account management experience

Key Responsibilities:

• Client Relationship & Retention: Manage existing clients, reactivate dormant accounts, and act as the single point of contact for client communication.
• Revenue Growth: Drive repeat business, upselling, and cross-selling from existing accounts; build account plans and achieve monthly and quarterly sales targets.
• Lead Generation: Prospect new enterprise clients through LinkedIn, professional networks, and cold/warm outreach campaigns.
• Solution Selling: Deliver capability presentations on certification programs, corporate training solutions, and global partnerships (e.g., GSDC), articulating value proposition and ROI.
• Events & Networking: Participate in NovelVista conferences, summits, and webinars; convert event interactions into deals.
• Strategic Relationships: Build relationships with CXOs, L&D Heads, and HR leaders, positioning NovelVista as a strategic learning partner.
• Market Intelligence: Track client needs, competitors, and emerging skills such as AI, Cybersecurity, and ISO.
• CRM Discipline: Maintain accurate pipeline, forecasts, and follow-up records in CRM.

Key Success Metrics:

Account revenue growth, client reactivations, new leads generated, event/outreach conversion rate, and client retention.