Key Account Manager

Brilyant; Chennai; On-site; INR 1,200,000 - 2,400,000; Full time

Benefits offered by this job

Competitive salary and benefits

Professional growth

Dynamic work culture

Job summary

Brilyant in Chennai seeks a results-driven Key Account Manager to manage strategic enterprise accounts in IT hardware, telecom and software spaces from our Chennai office. You will drive revenue growth, build strong client relationships, and tailor technology solutions to meet customer objectives.

Responsibilities include developing account plans, engaging with decision-makers, coordinating with pre-sales, marketing, product and practice teams, and maintaining accurate forecasts in CRM to ensure

Qualifications

• 5+ years of experience in B2B sales
• Proven track record in managing key accounts and meeting/exceeding targets
• Strategic account planning and execution
• Sales forecasting and pipeline management

Responsibilities

• Own and manage a portfolio of key accounts and drive long-term relationships
• Develop deep understanding of client business and industry to identify growth opportunities
• Drive revenue growth through upselling, cross-selling and new business within existing accounts
• Build and execute account plans and sales strategies to meet targets
• Engage with key stakeholders to position solutions effectively
• Conduct regular in-person customer meetings to strengthen engagement and uncover opportunities
• Collaborate with pre-sales, marketing, product and practice teams to deliver customised solutions
• Maintain accurate sales forecasts and CRM hygiene
• Negotiate terms and close deals profitability
• Track market trends and competitor activities to refine sales strategies

Skills

B2B sales

Key account management

Forecasting

Negotiation

Stakeholder management

Cross-functional collaboration

Education

Bachelor's degree in Business/IT

Tools

CRM (Salesforce)

MS Office

Job description

We are seeking a results-driven and customer-focused Key Account Manager to manage and grow strategic enterprise accounts. The ideal candidate will be responsible for driving revenue growth, strengthening client relationships, and delivering tailored technology solutions aligned with customer business objectives.

Key Responsibilities

• Own and manage a portfolio of key accounts, ensuring long-term relationship development and customer satisfaction.
• Develop deep understanding of client business, industry trends and technology needs to identify growth opportunities.
• Drive revenue growth through upselling, cross-selling and new business acquisition within existing accounts.
• Build and execute account plans and sales strategies to meet or exceed assigned targets.
• Engage with key stakeholders and decision-makers to position solutions effectively.
• Conduct regular customers meetings (in-person) to strengthen engagement and uncovering new opportunities.
• Collaborate with internal teams (pre-sales, marketing, product and practice) to deliver customised solutions.
• Maintain accurate sales forecasts, pipeline management, and CRM hygiene.
• Negotiate commercial terms and close deals while ensuring profitability.
• Track market trends, competitor activities, and customer insights to refine sales strategies.

Requirements

• 5+ years of experience in B2B sales, preferably in IT hardware, telecom, software Sales and mobility solutions.
• Proven track record of managing key accounts and having existing accounts and consistently achieving or exceeding sales targets.
• Strategic account planning and execution.
• Sales forecasting and pipeline management.
• Negotiation and closing skills.
• Strong communication and presentation abilities.
• Customer-centric mindset with problem-solving approach.
• Team Player with the ability to influence cross-functional teams.
• Time management and organizational skills
• Strong understanding of enterprise sales cycles and solution-based selling.
• Ability to analyze customer needs and align them with technology solutions.
• Strong business acumen with the ability to interpret market and industry insights.
• Excellent stakeholder management and relationship-building skills

What We Offer

• Competitive salary and benefits package.
• Opportunity to work in a collaborative and innovative environment.
• Professional growth and skill development.
• Dynamic work culture that encourages creativity and ownership.