Key Accounts Manager

Talent Corner Hr Services; New Delhi; On-site; INR 1,200,000 - 2,400,000; Full time

Job summary

Talent Corner Hr Services seeks an experienced E-commerce Account Manager to oversee key online marketplaces including Amazon and Flipkart. You will drive revenue, optimize listings, and lead initiatives across multiple platforms to boost visibility and profitability.

You will coordinate with Supply Chain, Finance, Marketing, and Operations to ensure smooth operations, while mentoring a small team of KAMs/Category Executives and delivering data-driven growth plans.

Responsibilities

• Manage key e-commerce accounts including Amazon, Flipkart, and other online marketplaces.
• Handle Amazon Vendor Central, Seller Central, FBA, Easy Ship, and Seller Flex operations.
• Manage Quick Commerce platforms such as Blinkit, Zepto, Swiggy Instamart, BigBasket, and other relevant platforms.
• Drive revenue, profitability, assortment, visibility, and market share across assigned accounts.
• Develop and execute account-wise business plans, sales targets, promotions, and growth strategies.
• Manage brand-funded promotions, claims, credit notes, deductions, and commercial settlements.
• Monitor aging inventory, stock availability, replenishment, and liquidation.
• Ensure strong marketplace execution including: catalog optimization, listing quality, Buy Box performance, pricing hygiene, product visibility, marketplace compliance.
• Coordinate with internal teams such as Supply Chain, Finance, Marketing, Category, and Operations to ensure smooth account management.
• Track sales, inventory, pricing, promotions, and account performance through MIS/BI dashboards and analytics.
• Identify opportunities to improve conversion, ranking, assortment, and overall account profitability.
• Manage relationships with marketplace account/category managers and negotiate commercial opportunities.
• Lead and mentor a small team of KAMs / Category Executives, where applicable.

Skills

Key account management

E-commerce platforms

Amazon Seller Central

Amazon Vendor Central

FBA

Quick Commerce platforms

Negotiation

Team mentoring

Data-driven decision making

Cross-functional collaboration

Tools

Amazon Seller Central

Amazon Vendor Central

FBA

Easy Ship

Seller Flex

Job description

Key Responsibilities

• Manage key E-commerce accounts including Amazon, Flipkart, and other online marketplaces.
• Handle Amazon Vendor Central, Seller Central, FBA, Easy Ship, and Seller Flex operations.
• Manage Quick Commerce platforms such as Blinkit, Zepto, Swiggy Instamart, BigBasket, and other relevant platforms.
• Drive revenue, profitability, assortment, visibility, and market share across assigned accounts.
• Develop and execute account-wise business plans, sales targets, promotions, and growth strategies.
• Manage brand-funded promotions, claims, credit notes, deductions, and commercial settlements.
• Monitor and manage aging inventory, stock availability, replenishment, and liquidation.
• Ensure strong marketplace execution including:
• Catalog optimization
• Listing quality
• Buy Box performance
• Pricing hygiene
• Product visibility
• Marketplace compliance
• Coordinate with internal teams such as Supply Chain, Finance, Marketing, Category, and Operations to ensure smooth account management.
• Track sales, inventory, pricing, promotions, and account performance through MIS/BI dashboards and analytics.
• Identify opportunities to improve conversion, ranking, assortment, and overall account profitability.
• Manage relationships with marketplace account/category managers and negotiate commercial opportunities.
• Lead and mentor a small team of KAMs / Category Executives, where applicable.