Key Accounts Manager

OYO; Jaipur; On-site; INR 800,000 - 1,200,000; Full time

Job summary

OYO in Jaipur seeks an experienced holidays sales professional to drive end-to-end holiday package sales for domestic and international destinations. You will manage client relationships from pre-booking to post-travel engagement and collaborate with partners to secure favourable terms.

The role requires strong communication, negotiation, and stakeholder management skills, with the ability to thrive in a fast-paced hospitality and travel environment.

Qualifications

• Experience in holiday package sales or travel industry preferred.
• Strong communication and negotiation skills are essential.
• Ability to manage end-to-end sales from pre-booking to post-travel follow-up.
• Knowledge of destinations, suppliers and pricing is desirable.
• Experience in B2C sales and a customer-first consultative approach would help.

Responsibilities

• Drive sales and manage end-to-end holiday packages (domestic & international).
• Own the client relationship from pre-booking to post-travel engagement.
• Negotiate with destination partners and suppliers to secure favourable terms.
• Handle escalations and travel disruptions with confidence.
• Coordinate with internal teams to ensure timely, high-quality delivery.
• Track performance metrics and contribute to process improvements.

Skills

Networking ability

Holiday Package sales

Negotiation skills

Analytical ability

Internal stakeholder management skills

Job description

What will you be doing

• Drive sales and manage end-to-end holiday packages (domestic & international)
• Strong client-facing role with ownership from pre-booking to post-travel engagement
• Manage destination partners, suppliers, and commercial negotiations
• Handle escalations, travel disruptions, and critical situations with confidence
• Coordinate with internal teams to ensure timely and high-quality delivery
• Track performance metrics and contribute to continuous process improvement

Key Performance Indicators

• 5+ years of experience in holiday packages sales or travel industry roles
• Strong understanding of destinations, suppliers, and holiday pricing
• Excellent communication, negotiation, and stakeholder management skills
• Ability to thrive in a fast-paced, high-accountability environment
• Customer-first mindset with a consultative sales approach

Required Skills

• Networking ability
• Holiday Package sales
• Negotiation skills
• Analytical ability
• Internal stakeholder management skills

Who are we looking for

• 2 to 7 years of experience
• Experience of B2C sales
• Experience in the hospitality and/or travel industry would be an added advantage