Assistant Operations Manager - Holiday Package - Itinerary

OYO; Gurugram District; On-site; INR 600,000 - 900,000; Full time

Job summary

OYO in Gurugram is seeking a seasoned Holiday Packages Operations professional to drive end-to-end holiday solutions and manage premium client relationships. You will coordinate with internal teams, optimize supplier performance, and track metrics to drive continuous improvement.

Ideal candidates have 3+ years in holiday packages operations, strong destination and supplier knowledge, and excellent communication, negotiation, and stakeholder management skills to thrive in a fast-paced environment.

Qualifications

• 3+ years of experience in holiday packages operations or travel industry roles.
• Strong understanding of destinations, suppliers, and holiday pricing.
• Excellent communication, negotiation, and stakeholder management skills.

Responsibilities

• Drive end-to-end holiday package operations (domestic & international).
• Ensure high client satisfaction through smooth holiday package execution.
• Optimize supplier performance and costs while maintaining efficiency.
• Coordinate with internal teams to ensure timely, high-quality delivery.
• Track performance metrics and contribute to process improvements.

Skills

Communication

Negotiation

Stakeholder management

Operations management

Job description

We are looking for a seasoned Holiday Packages Operation professional to drive high-quality holiday solutions and manage premium client relationships.

Key Highlights:

• Drive Operations and manage end-to-end holiday packages (domestic & international)
• Ensuring high client satisfaction (CSAT/NPS) through seamless holiday package execution
• Optimizing supplier performance and costs while maintaining operational efficiency
• Coordinate with internal teams to ensure timely and high-quality delivery
• Track performance metrics and contribute to continuous process improvement

Core Requirements:

• 3+ years of experience in holiday packages operations or travel industry roles
• Strong understanding of destinations, suppliers, and holiday pricing
• Excellent communication, negotiation, and stakeholder management skills
• Ability to thrive in a fast-paced, high-accountability environment

Preferred:

• Immediate joiners
• Candidates from the travel industry