Key Accounts Executive - Ecom/ Qcom

Parle; Bengaluru; On-site; INR 600,000 - 1,000,000; Full time

Job summary

Parle seeks a dedicated professional to direct and coordinate all aspects of account operations for designated Ecom/Qcom accounts. You will manage PO tracking, stock allocation, delivery execution, and ensure 100% relevant brands across locations.

Responsibilities include daily operational management, availability tracking, PO hygiene, supply optimization, and maintaining accurate master data and assortment. Regular account meetings will address gaps and drive smooth operations.

Qualifications

• Experience in managing account operations for ecommerce or Qcommerce channels.
• Ability to track POs, stock and availability across locations.
• Experience coordinating with depots/DCs/WHs for timely deliveries and stock movements.

Responsibilities

• Manage daily operations of accounts including availability, dispatch, master data and assortment hygiene.
• Monitor availability and fill rate; identify and address OOS at location level.
• Ensure PO hygiene by tracking amendments and updates with accounts.
• Coordinate with depots for stock allocation and ensure appointments within 24 hours of PO receipt.
• Maintain supply hygiene by liaising with account DCs/WHs for unloading and resolving rate/shelf-life issues.
• Conduct weekly meetings with accounts to close gaps in assortment and availability.
• Take custody of assortment, ensuring 100% relevant brands in 90% locations.
• Maintain product pages, updated data, images and PO master in the master data.

Skills

PO tracking

Stock allocation

Delivery execution

Assortment hygiene

Master data maintenance

Relationship management

Operations coordination

Job description

Purpose of the Role:

Directly manage and coordinate all aspects of account operations of designated Ecom/ Qcom accounts, including PO tracking, stock allocation, delivery execution, assortment and master maintenance.

Key Responsibilities:

• 1. Manage daily operations of the respective accounts availability, dispatch, master and assortment hygiene maintenance.
• 2. Availability Tracking – check for OOS situations at location level, plugin gap with PO/ fill rate
• 3. PO hygiene maintenance - Check for amendments in POs, follow up with accounts to get the update done.
• 4. Supply optimization - Liaise with depots for stock allocation according to Pos, ensure appointments taken within 24 hours of PO receipt.
• 5. Supply hygiene - Coordinate with account DCs/ WHs for timely unloading of vehicle, resolve rate difference, shelf-life issues
• 6. Relationship management – Weekly connect meetings with accounts to ensure smooth operation and close gaps in assortment, availability
• 7. Assortment management – Take full custody of assortment – 100% relevant brands in 90% locations
• 8. Master data – product page hygiene to be maintained with updated data, images and PO master, offer tracker