Key Accounts Executive Ecom

Hersheys; Mumbai; On-site; INR 900,000 - 1,500,000; Full time

Job summary

The Hershey Company seeks a Key Account Executive Ecommerce in Mumbai to manage key ecommerce accounts, build strategic customer relationships, onboard new accounts, and drive profitable growth across the ecommerce channel.

You will collaborate with customers and internal teams to execute joint business plans, optimize online visibility, manage promotions, improve digital shelf performance, and support sustainable business growth.

Qualifications

• 6–8 years of experience in ecommerce FMCG.
• Minimum 4–5 years in key account management, sales planning, promotions, analytics.
• Graduate degree required; MBA preferred.

Responsibilities

• Achieve monthly, quarterly, and annual sales targets for assigned ecommerce accounts.
• Build and maintain long-term relationships with strategic ecommerce partners and negotiate favorable trade terms.
• Develop and implement joint business plans to drive account growth.
• Monitor competitor activities and recommend strategies to grow market share and profitability.
• Design and execute promotional calendars, activations, and product offers.
• Partner with brand teams and ecommerce platforms to support new product launches.
• Analyze sales and expense reports to improve revenue, margin, and business performance.
• Monitor digital shelf performance, cataloguing accuracy, search optimization, and visibility compliance.
• Coordinate demand planning, forecasting, inventory availability, and fill-rate performance with customers and supply chain teams.
• Manage platform financial claims and support overall account profitability.

Skills

Key account management

Sales planning

Promotions

Joint business planning

Analytics

Digital commerce

Forecasting

CRM

Cross-functional collab

Education

Graduate degree

MBA

Job description

Job Summary

Note: To protect the confidentiality, privacy, and security of The Hershey Company, its personnel, and its interview process, the use of artificial intelligence (AI) tools during interviews to listen, transcribe, record, or assist with answering interview questions is prohibited unless explicitly approved in advance. This is consistent with local data protection laws.

The Key Account Executive Ecommerce is responsible for managing key ecommerce accounts, building strategic customer relationships, onboarding new accounts, and driving profitable growth across the ecommerce channel. This role partners closely with customers and internal teams to execute joint business plans, optimize online visibility, manage promotions, improve digital shelf performance, and support sustainable business growth and profitability.

Location: Mumbai, Maharashtra

What will you do

• Achieve monthly, quarterly, and annual sales targets for assigned ecommerce accounts.
• Build and maintain long-term relationships with strategic ecommerce partners and negotiate favorable trade terms.
• Develop and implement joint business plans to drive account growth.
• Monitor competitor activities and recommend strategies to grow market share and profitability.
• Design and execute promotional calendars, activations, and product offers.
• Partner with brand teams and ecommerce platforms to support new product launches.
• Analyze sales and expense reports to improve revenue, margin, and business performance.
• Monitor digital shelf performance, cataloguing accuracy, search optimization, and visibility compliance.
• Coordinate demand planning, forecasting, inventory availability, and fill-rate performance with customers and supply chain teams.
• Manage platform financial claims and support overall account profitability.

Minimum Education & Requirements

Experience: 6-8 years of experience with a minimum of 4-5 years of Ecommerce FMCG experience. Experience in key account management, sales planning, promotions, joint business planning, analytics, digital commerce, forecasting, customer relationship management, and cross-functional collaboration is required.

Education: Graduate degree required; MBA preferred.

Disclaimer: This job posting has been aggregated from external source. Role details, content, and availability are subject to change. Applicants are advised to confirm the latest information directly on the company website before applying.