Key Accounts Manager- E commerce/ Q- commerce

Symbiosis Management Consultants; Delhi; On-site; INR 900,000 - 1,300,000; Full time

Job summary

Symbiosis Management Consultants, Delhi, India, seeks a sales- and ecommerce-focused professional to drive rapid business growth and manage key customer relationships. You will help develop and deliver joint business plans with major accounts and execute the 6P strategy with brand and digital teams for online success.

The ideal candidate holds an MBA in Marketing/Sales from a Tier 1 institution, plus an engineering background, with 4+ years in Sales/MT/Ecom, P&L awareness, and strong analytics

Qualifications

• MBA in Marketing/Sales from a Tier 1 Institute.
• Engineer from Tier 1 /Tier 2 Institute with practical exposure, experience and knowledge of the Sales (P&L).
• 4+ years of experience in Sales / MT / Ecom roles.

Responsibilities

• Drive the fast growing business of e-commerce and deliver the overall business for the channel.
• Engage with key customers by building strong relationships to develop and deliver JBP.
• Plan and implement the 6P Strategy with customers.
• Engage with Brand and Digital teams to integrate and implement brand strategies online.
• Engage with field/operations team to ensure business deliveries.
• Identify new formats and stay on trend with evolving ecommerce trends.
• Extract actionable insights using analytics tools to guide long-term planning.

Skills

Sales

E-commerce

Relationship management

Negotiation

Education

MBA in Marketing/Sales

Engineer background (Tier 1/2 Institute)

Job description

Key Responsibilities

• - Driving the fast growing business of e-commerce and delivering the overall business for the channel
• - Engaging with the Key Customers by building strong business relationship to develop and deliver JBP
• - Planning and implementing the 6P Strategy with the customers
• - Engaging with Brand and Digital teams to integrate and implement the brand strategies online
• - Engaging with the field/ operations team to ensure business deliveries
• - Explore Potential business formats and stay on trend on ever evolving trends
• - Identifying impactful insights through engagement with platforms and using analytics tools

Functional linkages

• Internal: Brand Managers, Regional Managers, Customer development managers, commercial team, Area Managers, Analysts, eCommerce team, Digital Marketing, etc.
• External: Customers ( all functions), Stockists, Vendors/ 3P Agencies, Marketing agencies, ecommerce agencies

Key Accountabilities (A collection of duties and/or responsibilities assigned) :

• Accountability :
• Related Activities
• Sales and Shares Targets
• Achieving Customer Level and category-level sales values to deliver the Net Sales planned for the year
• Deliver higher share than offline for all our categories
• Customer Engagement
• Continuous engagement with the customers, driving JBP and T2T engagement with them. Managing Customer Claims and processing them in timely manner.
• Executing the 6P Strategy
• Ensuring all the 6P's are implemented as aligned in the quarterly Grids including Promotions, activations, Content, pricing, visibility implementation
• Analytics and Sharing Best Practices
• Sharing of learning's and best practices to build Future ready organization
• Using the Offtakes and results of activations to build a strong CP Learning on what works and what doesn't
• Using tools to identify insights to build long term plans
• Identify new models that are developing in the ecommerce market and share with larger organization
• Promo & Budget Planning
• Planning Customer level spends and ensuring P&L at customer level is maintained
• Operational efficiencies
• Owning Customer level Commercial business planning(CBP) to ensure stock planning is done
• Engaging with Field / operations team to ensure smooth delivery of business
• Working with CSNL for transition to Direct and managing Direct deliveries

Qualification:

• MBA in Marketing/Sales from a Tier 1 Institute
• Engineer from Tier 1 /Tier 2 Institute with practical exposure, experience and knowledge of the Sales (P&L).
• 4+ years of experience in Sales / MT / Ecom roles