Key Account Manager - Quick Commmerce

Nova Nova; Bengaluru; In loco; INR 900.000 - 1.500.000; Tempo pieno

Descrizione del lavoro

Nova Nova is seeking a commercially driven Key Account Manager – E-Commerce & Quick Commerce to own and scale our online business across leading marketplaces. You will manage platform accounts, drive sales, GMV growth, promotions and assortment while coordinating with Sales, Marketing and Supply Chain to maximise profitability.

The ideal candidate has 4–6 years in e-commerce/KAM in FMCG or D2C, with hands-on experience on platforms like Amazon, Flipkart, Blinkit, Zepto or Swiggy Instamart, and a

Competenze

• 4–6 years of E-Commerce/KAM experience in FMCG or D2C.
• Hands-on platform account management on Amazon, Flipkart, Blinkit, Zepto, Swiggy Instamart.
• Proven track record in driving sales growth, GMV and profitability.
• Strong analytical, communication and stakeholder management skills.

Mansioni

• Own platform-wise sales, GMV, revenue and profitability targets.
• Manage and grow key accounts on Amazon, Flipkart, Blinkit, Zepto, Swiggy Instamart.
• Develop growth plans, forecasts and monthly targets per platform.
• Drive promotions, visibility, deals and brand growth initiatives.
• Manage retail media and PPC campaigns with marketing for ROAS.
• Monitor stock levels, fill rates and inventory to minimize lost sales.
• Lead new product launches, SKU onboarding and catalogue optimisation.
• Track performance metrics to identify opportunities and actions.
• Lead weekly/monthly business reviews with stakeholders.

Conoscenze

Account management

Sales growth

Analytical skills

Negotiation

Cross-functional collaboration

Stakeholder management

Communication

End-to-end ownership

GMV growth

Strumenti

Amazon Seller Central

Flipkart Seller Center

Retail media platforms

PPC campaigns

Descrizione del lavoro

We are looking for a commercially driven Key Account Manager – E-Commerce & Quick Commerce to own and scale our online business across leading marketplaces and quick-commerce platforms.

The ideal candidate will have hands-on experience managing platform accounts, driving sales and GMV growth, improving product visibility and availability, negotiating commercial opportunities, and delivering profitable growth. This role requires strong account management, analytical and execution skills, with end-to-end ownership of business performance.

Key Responsibilities

• Own platform-wise sales, GMV, revenue and profitability targets across e-commerce and quick-commerce channels.
• Manage and grow key accounts across Amazon, Flipkart, Blinkit, Zepto, Swiggy Instamart and other relevant platforms.
• Build strong relationships with platform Account Managers and Category Managers to drive business growth, assortment expansion and market share.
• Develop account growth plans, sales forecasts and monthly business targets for each platform.
• Drive commercial negotiations, promotional planning, platform visibility, deal participation and brand growth initiatives.
• Manage retail media and PPC campaigns in coordination with marketing teams, ensuring efficient ad spends and strong ROAS.
• Monitor product availability, fill rates, inventory, stock-outs and lost sales in coordination with Supply Chain and Operations.
• Lead new product launches, SKU onboarding, assortment planning and catalogue optimisation across platforms.
• Track GMV, sales, units sold, conversion, advertising spend, promotional ROI and contribution margins to identify opportunities and take corrective action.
• Analyse competitor pricing, category trends, platform performance and consumer demand to identify growth opportunities.
• Lead weekly and monthly business reviews, presenting performance, forecasts, challenges and action plans.
• Work cross-functionally with Sales, Marketing, Finance, Supply Chain and Operations to achieve business and profitability targets.

Ideal Candidate

• 4–6 years of relevant experience in E-Commerce, Quick Commerce or Marketplace Key Account Management, preferably in FMCG or D2C.
• Hands-on experience managing business accounts on platforms such as Amazon, Flipkart, Blinkit, Zepto or Swiggy Instamart.
• Proven track record of driving sales growth, GMV, product visibility, availability and account profitability.
• Experience in platform negotiations, promotional planning, assortment management and retail media campaigns.
• Strong understanding of marketplace metrics, sales forecasting, inventory planning, ROAS and contribution margins.
• Excellent analytical, commercial, communication and stakeholder management skills.
• Ability to independently own accounts, solve business problems and deliver results in a fast-paced environment.

Who Should Apply?

Candidates who have directly managed e-commerce or quick-commerce accounts and are comfortable owning sales targets, platform relationships and business performance end to end.