Key Account Manager | E-Commerce & Quick Commerce

Xpheno Private Limited; Bengaluru; On-site; INR 1,200,000 - 2,200,000; Full time

Job summary

Xpheno Private Limited is seeking an experienced Key Account Manager to drive revenue growth across major Quick Commerce and E-commerce marketplaces.

You will own revenue targets, manage key accounts with platforms like Blinkit, Zepto, Swiggy Instamart, BigBasket Now, Flipkart, Amazon, and lead advertising, pricing, and catalogue initiatives while collaborating with internal teams.

Qualifications

• 3–5 years of relevant experience in Quick Commerce, E-commerce or Marketplace Key Account Management.
• Experience managing business accounts for FMCG, food, D2C or consumer brands.
• Strong understanding of platform operations, sales growth and category performance.
• Hands-on experience with Amazon Seller/Vendor Central and/or leading Quick Commerce platforms.
• Strong analytical, negotiation, communication and stakeholder management skills.

Responsibilities

• Manage key accounts across Blinkit, Zepto, Swiggy Instamart, BigBasket Now, Flipkart Minutes, Amazon and Flipkart.
• Own revenue targets, GMV growth, platform P&L and profitability.
• Build strong relationships with platform buyers, category managers and marketplace partners.
• Drive product assortment, SKU listings, catalogue management and new product launches.
• Manage inventory planning, replenishment, product availability and fulfilment operations.
• Plan and execute advertising campaigns, sponsored listings, promotional offers and platform visibility initiatives.
• Monitor advertising performance, ROAS, ACOS, TACOS, conversion rates and sales growth.
• Manage pricing, discounting, promotions and margin discipline.
• Maintain catalogue quality, Buy Box performance, product ratings and reviews.
• Analyse sales trends, competitor activity, category share and campaign performance to identify growth opportunities.
• Plan promotional activities around major online sales events and platform campaigns.
• Coordinate with internal teams across supply chain, marketing, performance marketing and category management.

Skills

Key account management

E-commerce

Analytical skills

Negotiation

Communication

Stakeholder management

Amazon Seller/Vendor Central

Job description

Job Description

We are looking for an experienced Key Account Manager to drive revenue growth, profitability and business performance across leading Quick Commerce and E-commerce marketplaces.

Key Responsibilities

• Manage key accounts across Blinkit, Zepto, Swiggy Instamart, BigBasket Now, Flipkart Minutes, Amazon and Flipkart.
• Own revenue targets, GMV growth, platform P&L and profitability.
• Build strong relationships with platform buyers, category managers and marketplace partners.
• Drive product assortment, SKU listings, catalogue management and new product launches.
• Manage inventory planning, replenishment, product availability and fulfilment operations.
• Plan and execute advertising campaigns, sponsored listings, promotional offers and platform visibility initiatives.
• Monitor advertising performance, ROAS, ACOS, TACOS, conversion rates and sales growth.
• Manage pricing, discounting, promotions and margin discipline.
• Maintain catalogue quality, Buy Box performance, product ratings and reviews.
• Analyse sales trends, competitor activity, category share and campaign performance to identify growth opportunities.
• Plan promotional activities around major online sales events and platform campaigns.
• Coordinate with internal teams across supply chain, marketing, performance marketing and category management.

Preferred Brand Experience

Candidates from established food, FMCG, dry fruits, staples and D2C brands, preferably:

Farmley, Happilo, Wonderland, Nutty Gritties, Tata Sampann, True Elements and Fortune.

Candidates from similar established D2C and consumer brands with relevant hands-on platform management experience are also encouraged to apply.

Candidate Profile

• 3- 5 years of relevant experience in Quick Commerce, E-commerce or Marketplace Key Account Management.
• Experience managing business accounts for a reputed FMCG, food, D2C or consumer brand.
• Strong understanding of platform operations, sales growth, advertising and category performance.
• Hands-on experience with Amazon Seller/Vendor Central and/or leading Quick Commerce platforms.
• Strong analytical, negotiation, communication and stakeholder management skills.