Key Account Manager – Quick Commerce

Primum Talent Group; Bengaluru; On-site; INR 900,000 - 1,500,000; Full time

Job summary

Primum Talent Group is seeking a hands-on Key Account Manager to drive growth across quick commerce platforms. You will own revenue targets, manage platform relationships, and optimize assortment, availability, and visibility across Blinkit, Zepto, Swiggy Instamart, and other channels.

You will lead promotions, analyse sales data, and collaborate with Marketing, Finance, and Supply Chain to maximize ROIs in a fast-paced environment.

Qualifications

• 2–5 years of experience in Quick Commerce, E‑Commerce, Key Account Management, or Digital Commerce.
• Hands-on exposure to platforms such as Blinkit, Zepto, Swiggy Instamart, Amazon, BigBasket, or similar digital commerce platforms.
• Experience in Beauty, Personal Care, FMCG, Food & Beverage, Consumer Goods, D2C, or other fast-moving consumer categories preferred.
• Strong analytical capability with comfort working with sales data and platform metrics.

Responsibilities

• Manage assigned quick commerce accounts with clear ownership of revenue and growth targets.
• Build strong relationships with platform category managers and commercial teams.
• Ensure optimal product assortment, availability, and digital shelf presence across platforms and cities.
• Develop and execute platform-specific promotional calendars and campaigns.
• Analyse platform data to understand sales trends and translate into actionable growth opportunities.
• Collaborate with Supply Chain, Marketing, Digital, Finance, and Commercial teams on execution and profitability.

Skills

Account management

Analytics

Negotiation

Relationship management

E-commerce platforms

Tools

Excel

CRM systems

Data dashboards

Job description

To drive Company's growth across key quick commerce platforms, with end-to-end responsibility

for account performance, revenue growth, assortment, visibility, promotions, availability, and

platform relationships.

The role will work closely with platforms such as Blinkit, Zepto, Swiggy Instamart, and other

emerging quick commerce channels, ensuring company maximises its presence, availability,

and commercial performance.

This is a hands-on, high-ownership role for a young professional who understands digital

commerce and can combine commercial acumen, analytics, relationship management, and

strong execution.

Key Responsibilities

1. Key Account & Revenue Ownership

• Manage assigned quick commerce accounts with clear ownership of revenue and growth targets.
• Develop account-wise business plans and drive monthly, quarterly, and annual sales performance.
• Track GMV, net sales, margins, growth, and other key commercial metrics.
• Identify opportunities to accelerate growth across categories, SKUs, cities, and consumer cohorts.

2. Platform Relationship Management

• Build strong working relationships with category managers and commercial teams across Blinkit, Zepto, Swiggy Instamart, and other relevant platforms.
• Lead day-to-day account management, business reviews, and execution discussions.
• Support negotiations around commercials, visibility, promotions, and platform investments.
• Drive strong joint business planning with key accounts.

3. Assortment, Availability & Visibility

• Ensure optimal product assortment and availability across platforms and cities.
• Improve search visibility, discoverability, product rankings, and digital shelf presence.
• Track stock availability and proactively address out-of-stock situations.
• Identify high-potential SKUs and opportunities for new listings and geographical expansion.

4. Promotions & Growth Initiatives

• Develop and execute platform-specific promotional calendars.
• Drive participation in key platform events, campaigns, and visibility opportunities.
• Evaluate promotional effectiveness and optimise spends based on ROI.
• Work closely with Marketing and Digital teams to drive consumer acquisition and conversion.

5. Analytics & Performance Management

• Analyse platform data to understand sales trends, consumer behaviour, category performance, and competitive activity.
• Track key metrics including sales growth, availability, conversion, promotional ROI, and market share.
• Translate data into clear commercial actions and growth opportunities.
• Build regular performance reports and business reviews for leadership.

6. Cross-Functional Collaboration

• Work closely with Supply Chain to ensure inventory availability and fulfilment.
• Collaborate with Marketing and Digital teams on platform campaigns and product.
• Partner with Finance and Commercial teams on account profitability and trade spends.
• Ensure seamless execution across internal teams and external platform partners.

Ideal Candidate Profile

• 2-5 years of experience in Quick Commerce, E-Commerce, Key Account Management, Digital Commerce, Marketplace Management, or Category Management.
• Hands-on exposure to platforms such as Blinkit, Zepto, Swiggy Instamart, Amazon, BigBasket, or similar digital commerce platforms.
• Experience within Beauty, Personal Care, FMCG, Food & Beverage, Consumer Goods, D2C, or other fast-moving consumer categories preferred.
• Strong analytical capability with comfort working with sales data, platform metrics, and
• Commercially sharp, execution-oriented, and capable of independently managing key accounts.
• Strong communication, negotiation, and stakeholder management skills.
• High ownership and ability to thrive in a fast-paced, entrepreneurial environment