Key Account Manager (Medical Representative)

Otsuka Pharmaceutical; Khordha; Sur place; INR 600 000 - 900 000; Plein temps

Résumé du poste

Otsuka Pharmaceutical invites a motivated KAM to actively engage with doctors in Odisha to promote suitable products and gather feedback. You will coordinate with HO to address product concerns and ensure availability through chemists and distributors.

You will also organize clinician conferences, participate in meetings, and report market/competitor activity while supporting the execution of the marketing plan.

Qualifications

• Good communication & interpersonal skills.
• Should have basic knowledge of Otsuka company & products.
• Should have knowledge of role & responsibilities of KAM (MR)
• Good organising and planning skills.

Responsabilités

• Meet doctors regularly and promote appropriate products to doctors.
• Collect feedback about products and resolve complaints with guidance from HO as needed.
• Meet chemists to ensure free availability of products and process orders to stockists/distributors.
• Address issues like near expiry, breakages, or transit losses with prompt resolution.
• Ensure each customer call yields productive output.
• Organise conferences for doctors and medical staff.
• Attend company meetings, technical data presentations and briefings.
• Keep District Sales Manager informed of market and competitor activities.
• Execute the marketing plan.

Connaissances

Good communication

Interpersonal skills

Otsuka products knowledge

Organising and planning

Description du poste

• Key Account Manager (KAM) has to meet the doctors regularly. He/She usually has a list of doctors that he/she is supposed to call on at appropriate frequency as per the pre-approved 'daily work plan'.
• KAM has to be aware of the different specialties of the doctors and promote right products to right doctors.
• KAM has to collect feedback about the products used by the doctors and satisfactorily resolve any complaints or concerns related to products with help from HO as and when necessary.
• KAM has to meet the chemists in his/her territory to ensure free availability of products. If required, he/she can also personally book orders from chemists and forward them to the stockiest /distributors and follow them up. Issues like products near expiry or breakages / leakages during transport and credit / debit notes arise often and need prompt & satisfactory resolution with guidance from superiors wherever required.
• One has to ensure that each and every call made on a customer results in a productive output.
• Organising conferences for doctors and other medical staff.
• Regularly attending company meetings, technical data presentations and briefings.
• Keep District Sales Manager & company informed of new market & competitor activities.
• Execution of marketing plan

Required Candidate profile

Good communication & interpersonal skills.

Should have basic knowledge of Otsuka company & products.

Should have knowledge of role & responsibilities of KAM (MR)

Good organising and planning skills.