Key Account Manager (Medical Representative)

Otsuka Pharmaceutical; Bengaluru; On-site; INR 600,000 - 900,000; Full time

Job summary

Otsuka Pharmaceutical India in Bengaluru is seeking a Key Account Manager (KAM) to maintain regular doctor visits, promote appropriate products, and gather feedback to resolve concerns with HO support. The role also includes engaging chemists for product availability and processing orders through stockists and distributors.

Responsibilities extend to organizing doctor conferences, attending meetings, and executing the marketing plan while keeping the District Sales Manager informed of market and

Qualifications

• Good communication and interpersonal skills.
• Basic knowledge of Otsuka company and products.
• Knowledge of KAM (MR) roles and responsibilities.
• Good organising and planning skills.

Responsibilities

• Meet doctors regularly as per daily work plan to call on a list of doctors.
• Promote suitable products to doctors based on specialties.
• Collect feedback on products and resolve complaints with HO guidance.
• Meet chemists to ensure free product availability and process orders to stockists/distributors.
• Resolve issues like expiry, breakages, or credit/debit notes with guidance from superiors.
• Organise conferences for doctors and medical staff.
• Attend company meetings and technical data presentations.
• Keep District Sales Manager informed of market and competitor activities.
• Execute the marketing plan.

Skills

Good communication

Interpersonal skills

Job description

• Key Account Manager (KAM) has to meet the doctors regularly. He/She usually has a list of doctors that he/she is supposed to call on at appropriate frequency as per the pre-approved 'daily work plan'.
• KAM has to be aware of the different specialties of the doctors and promote right products to right doctors.
• KAM has to collect feedback about the products used by the doctors and satisfactorily resolve any complaints or concerns related to products with help from HO as and when necessary.
• KAM has to meet the chemists in his/her territory to ensure free availability of products. If required, he/she can also personally book orders from chemists and forward them to the stockiest /distributors and follow them up. Issues like products near expiry or breakages / leakages during transport and credit / debit notes arise often and need prompt & satisfactory resolution with guidance from superiors wherever required.
• One has to ensure that each and every call made on a customer results in a productive output.
• Organising conferences for doctors and other medical staff.
• Regularly attending company meetings, technical data presentations and briefings.
• Keep District Sales Manager & company informed of new market & competitor activities.
• Execution of marketing plan

Required Candidate profile

Good communication & interpersonal skills.

Should have basic knowledge of Otsuka company & products.

Should have knowledge of role & responsibilities of KAM (MR)

Good organising and planning skills.