Key Account Manager (Medical Representative)

Otsuka Pharmaceutical; Pune District; On-site; INR 600,000 - 1,200,000; Full time

Job summary

Otsuka Pharmaceutical in Pune, India invites applications for a Key Account Manager (KAM). The role focuses on regular visits to doctors, promoting the right products to the right specialists, and ensuring productive calls.

You will gather doctor feedback, coordinate with HO for product concerns, maintain supply to chemists, organise doctor conferences, and support the marketing plan execution while staying updated on market and competitor activities.

Qualifications

• Good communication and interpersonal skills.
• Should have basic knowledge of Otsuka company and products.
• Should have knowledge of the role and responsibilities of KAM (MR).
• Good organizing and planning skills.

Responsibilities

• Meet doctors regularly and promote appropriate products.
• Collect feedback from doctors and resolve product concerns with HO guidance.
• Meet chemists to ensure product availability and, if needed, place orders and follow up with stockists/distributors.
• Resolve issues like expiry, breakages or credit/debit notes with guidance from superiors.
• Ensure each call yields productive output.
• Organise conferences for doctors and medical staff.
• Attend company meetings, technical data presentations, and briefings.
• Keep District Sales Manager and company informed of new market and competitor activities.
• Execute the marketing plan.

Skills

Communication

Interpersonal skills

Product knowledge

Organising and planning

Job description

• Key Account Manager (KAM) has to meet the doctors regularly. He/She usually has a list of doctors that he/she is supposed to call on at appropriate frequency as per the pre-approved 'daily work plan'.
• KAM has to be aware of the different specialties of the doctors and promote right products to right doctors.
• KAM has to collect feedback about the products used by the doctors and satisfactorily resolve any complaints or concerns related to products with help from HO as and when necessary.
• KAM has to meet the chemists in his/her territory to ensure free availability of products. If required, he/she can also personally book orders from chemists and forward them to the stockiest /distributors and follow them up. Issues like products near expiry or breakages / leakages during transport and credit / debit notes arise often and need prompt & satisfactory resolution with guidance from superiors wherever required.
• One has to ensure that each and every call made on a customer results in a productive output.
• Organising conferences for doctors and other medical staff.
• Regularly attending company meetings, technical data presentations and briefings.
• Keep District Sales Manager & company informed of new market & competitor activities.
• Execution of marketing plan

Required Candidate profile

Good communication & interpersonal skills.

Should have basic knowledge of Otsuka company & products.

Should have knowledge of role & responsibilities of KAM (MR)

Good organising and planning skills.