Key Accounts Manager- E commerce/ Q- commerce

Symbiosis Management Consultants; India; On-site; INR 900,000 - 1,300,000; Full time

Job summary

Symbiosis Management Consultants seeks a high-growth sales professional to drive ecommerce initiatives and deliver annual channel targets. The role focuses on building JBP with key customers, planning 6P strategies, and aligning brand and digital teams for online success.

You will collaborate with field teams to ensure timely deliveries, explore new formats, and derive insights from analytics tools to shape long-term plans. MBA in Marketing/Sales with 4+ years in sales or ecommerce is required.

Qualifications

• MBA in Marketing/Sales from Tier 1 Institute.
• Engineer from Tier 1/Tier 2 Institute with practical exposure, experience and knowledge of the Sales (P&L).
• 4+ years of experience in Sales / MT / Ecom roles.

Responsibilities

• Drive the fast growing business of e-commerce and deliver the overall business for the channel.
• Engage with key customers to build strong relationships and develop/deliver JBP.
• Plan and implement the 6P Strategy with customers.
• Coordinate with Brand and Digital teams to integrate brand strategies online.
• Engage with field/operations team to ensure business deliveries.
• Identify new formats and stay on trend in evolving ecommerce landscape.
• Extract insights through engagement with platforms and analytics tools.

Skills

Sales experience

P&L awareness

Education

MBA in Marketing/Sales from Tier 1 Institute

Engineering degree from Tier 1/ Tier 2 Institute

Job description

Key Responsibilities:

• Driving the fast growing business of e-commerce and delivering the overall business for the channel
• Engaging with the Key Customers by building strong business relationship to develop and deliver JBP
• Planning and implementing the 6P Strategy with the customers
• Engaging with Brand and Digital teams to integrate and implement the brand strategies online
• Engaging with the field/ operations team to ensure business deliveries
• Explore Potential business formats and stay on trend on ever evolving trends
• Identifying impactful insights through engagement with platforms and using analytics tools

Functional linkages

Internal

Brand Managers, Regional Managers, Customer development managers, commercial team, Area Managers, Analysts, eCommerce team, Digital Marketing, etc.

External

Customers ( all functions), Stockists, Vendors/ 3P Agencies, Marketing agencies, ecommerce agencies

Key Accountabilities (A collection of duties and/or responsibilities assigned) :

Accountability :

• Related Activities
• Sales and Shares Targets
• Achieving Customer Level and category-level sales values to deliver the Net Sales planned for the year
• Deliver higher share than offline for all our categories
• Customer Engagement
• Continuous engagement with the customers, driving JBP and T2T engagement with them. Managing Customer Claims and processing them in timely manner.
• Executing the 6P Strategy
• Ensuring all the 6P's are implemented as aligned in the quarterly Grids including Promotions, activations, Content, pricing, visibility implementation
• Analytics and Sharing Best Practices
• Sharing of learning's and best practices to build Future ready organization
• Using the Offtakes and results of activations to build a strong CP Learning on what works and what doesn't
• Using tools to identify insights to build long term plans
• Identify new models that are developing in the ecommerce market and share with larger organization
• Promo & Budget Planning
• Planning Customer level spends and ensuring P&L at customer level is maintained
• Operational efficiencies
• Owning Customer level Commercial business planning(CBP) to ensure stock planning is done
• Engaging with Field / operations team to ensure smooth delivery of business
• Working with CSNL for transition to Direct and managing Direct deliveries

Qualification:

• MBA in Marketing/Sales from a Tier 1 Institute
• Engineer from Tier 1 /Tier 2 Institute with practical exposure, experience and knowledge of the Sales (P&L).
• 4+ years of experience in Sales / MT / Ecom roles