Key Account Manager

Cushman and Wakefield; Gurugram District; On-site; INR 900,000 - 1,500,000; Full time

Job summary

Cushman & Wakefield in Gurugram is seeking a mid-level Key Account Manager to manage strategic client relationships and drive revenue growth.

You will coordinate with sales, operations, and finance teams to deliver tailored solutions, analyze performance, and report insights to guide business decisions.

Qualifications

• Bachelor’s degree in Business Administration, Marketing, or related field.
• Experience in account management or client servicing.
• Good negotiation and communication skills.
• Ability to analyze data and prepare strategic plans.
• Proficiency in CRM tools and MS Office.

Responsibilities

• Build and maintain strong relationships with key accounts to ensure long-term engagement.
• Develop account plans, identify upselling/cross-selling opportunities, and meet revenue targets.
• Act as primary contact for client queries, issue resolution, and service delivery.
• Monitor account performance, prepare reports, and provide insights for decisions.
• Collaborate with sales, operations, finance to deliver customized solutions.

Skills

Negotiation skills

Communication skills

Data analysis

Education

Bachelor's degree in Business Administration/Marketing or related field

Tools

CRM tools

MS Office

Job description

Key Account Manager Job Title

Key Account Manager Job Description

Summary Job Description

About the Role: Client Relationship Management: Build and maintain strong relationships with key accounts to ensure long-term engagement and loyalty. Account Strategy & Growth: Develop account plans, identify upselling/cross-selling opportunities, and achieve revenue targets. Operational Coordination: Act as the primary point of contact for client queries, issue resolution, and service delivery. Reporting & Analysis: Monitor account performance, prepare reports, and provide insights for business decisions. Collaboration: Work closely with internal teams (sales, operations, finance) to deliver customized solutions for clients.

About You: Bachelor’s degree in Business Administration, Marketing, or related field. Proven experience in account management or client servicing. Strong negotiation and communication skills. Ability to analyze data and prepare strategic plans. Proficiency in CRM tools and MS Office.

INCO: “Cushman & Wakefield” Experience Level Mid Level