Key Account Manager

Cushman & Wakefield; Gurugram District; On-site; INR 900,000 - 1,500,000; Full time

Job summary

Cushman & Wakefield in India is seeking a Key Account Manager to lead client relationship management and strategic growth for key accounts. The role focuses on building lasting client engagement, developing account plans, and coordinating service delivery across sales, operations, and finance.

The ideal candidate will have strong negotiation and communication skills, data-driven planning abilities, and proficiency in CRM tools and MS Office.

Qualifications

• Bachelor’s degree in Business Administration, Marketing or related field.
• Proven experience in account management or client servicing.
• Strong negotiation and communication skills.
• Ability to analyze data and prepare strategic plans.
• Proficiency in CRM tools and MS Office.

Responsibilities

• Client Relationship Management: Build and maintain strong relationships with key accounts to ensure long-term engagement and loyalty.
• Account Strategy & Growth: Develop account plans, identify upselling/cross-selling opportunities, and achieve revenue targets.
• Operational Coordination: Act as the primary point of contact for client queries, issue resolution, and service delivery.
• Reporting & Analysis: Monitor account performance, prepare reports, and provide insights for business decisions.
• Collaboration: Work closely with internal teams (sales, operations, finance) to deliver customized solutions for clients.

Education

Bachelor’s degree in Business Administration, Marketing, or related field

Tools

CRM tools

MS Office

Job description

Job Title Key Account Manager

Job Description Summary

Job Description

About the Role: Client Relationship Management: Build and maintain strong relationships with key accounts to ensure long-term engagement and loyalty.

Account Strategy & Growth: Develop account plans, identify upselling/cross-selling opportunities, and achieve revenue targets.

Operational Coordination: Act as the primary point of contact for client queries, issue resolution, and service delivery.

Reporting & Analysis: Monitor account performance, prepare reports, and provide insights for business decisions.

Collaboration: Work closely with internal teams (sales, operations, finance) to deliver customized solutions for clients.

About You: Bachelor’s degree in Business Administration, Marketing, or related field.

Proven experience in account management or client servicing.

Strong negotiation and communication skills.

Ability to analyze data and prepare strategic plans.

Proficiency in CRM tools and MS Office.

INCO: “Cushman & Wakefield”

About Cushman & Wakefield

About Cushman & Wakefield Cushman & Wakefield Cushman & Wakefield (NYSE: CWK) is a leading global commercial real estate services firm for occupiers and investors with approximately 53,000 employees in over 350 offices and nearly 60 countries.

In 2025, the firm reported revenue of $10.3 billion across its core service lines of services, Leasing, Capital markets, and Valuation and other.

Built around the belief that Better never settles, the firm receives numerous industry and business accolades for its award-winning culture.

For additional information, visit www.cushmanwakefield.com