JUNIOR ASSISTANT/SENIOR ASSISTANT /RECOVERY OFFICER

ST. Milagres; Karwar; On-site; INR 300,000 - 600,000; Full time

Job summary

ST. Milagres is seeking a Junior/Senior Assistant or Recovery Officer or Junior Internal Auditor to join the Branch Recovery team in India. The role requires 1-3 years of recovery operations experience and a graduate degree, with a focus on recovering loans, negotiating payments, and maintaining customer relationships.

The position emphasizes analytical work and compliance with financial regulations. The candidate will conduct fieldwork, develop collection strategies, and collaborate with

Qualifications

• Experience in loan recovery processes and procedures.
• Strong communication and negotiation skills.
• Ability to work independently and as part of a team.
• Analytical and problem-solving skills.
• Familiarity with financial regulations and compliance requirements.

Responsibilities

• Conduct fieldwork to recover outstanding loans from default customers.
• Develop strategies to improve collection rates.
• Build relationships with customers to resolve issues and negotiate payments.
• Collaborate with internal teams for communication and coordination.
• Analyze data to identify trends and areas for improvement.
• Provide excellent customer service to maintain satisfaction.

Skills

Recovery operations

Negotiation

Data analysis

Customer service

Communication

Teamwork

Education

Graduate degree

Job description

JUNIOR ASSISTANT/SENIOR ASSISTANT /RECOVERY OFFICER/ JUNIOR INTERNAL AUDITOR

We are looking for a highly motivated and experienced professional to join our team as a Junior Assistant/Senior Assistant/Recovery Officer in the Branch Recovery department. The ideal candidate will have 1-3 years of experience in recovery operations, preferably in a similar industry.

Roles and Responsibility

• Conduct fieldwork to recover outstanding loans from default customers.
• Develop and implement effective strategies to improve collection rates.
• Build strong relationships with customers to resolve issues and negotiate payments.
• Collaborate with internal teams to ensure seamless communication and coordination.
• Analyze data and reports to identify trends and areas for improvement.
• Provide excellent customer service to maintain high levels of customer satisfaction.

Job Requirements

• Strong knowledge of loan recovery processes and procedures.
• Excellent communication and negotiation skills.
• Ability to work independently and as part of a team.
• Strong analytical and problem-solving skills.
• Familiarity with financial regulations and compliance requirements.
• Experience working in a fast-paced environment with multiple priorities.
• A graduate degree is required for this position.