Jr Customer Service Executive - Access Supplier Operations, Technical Support Center

Tata Communications; Pune; On-site; INR 300,000 - 420,000; Full time

Job summary

Tata Communications is seeking an entry-level professional for a customer service operations role in Pune, India. The position involves day-to-day activities under direct supervision, ensuring service levels are met, and proactively maintaining performance metrics.

The role is suitable for graduates with 0-4 years of experience who are eager to contribute to a fast-paced telecom environment. Strong communication and reliability are valued assets in this on-site posting.

Qualifications

• Graduate with 0-4 years of experience.

Responsibilities

• Maintain daily activities and routines.
• Ensure SLA are achieved and work proactively to maintain the same.

Education

Graduate

Job description

About The Company

Tata Communications Redefines Connectivity with Innovation and Intelligence Driving the next level of intelligence powered by Cloud, Mobility, Internet of Things, Collaboration, Security, Media services and Network services, we at Tata Communications are envisaging a New World of Communications

About The Company

Tata Communications Redefines Connectivity with Innovation and Intelligence Driving the next level of intelligence powered by Cloud, Mobility, Internet of Things, Collaboration, Security, Media services and Network services, we at Tata Communications are envisaging a New World of Communications

Broad outline of the Role

• Operational role that works under direct supervision, responsible for day-to-day customer service operations

Minimum Qualifications & Experience

• Graduate with 0-4 years of experience

Other Knowledge & Skills

• NIL

Key Responsibilities

• Maintain daily activities and routines.
• Ensure SLA are achieved and work proactively to maintain the same.