Jr Customer Service Executive - Subsea Voice and Mobility Operation

Tata Communications; Pune; On-site; INR 300,000 - 500,000; Full time

Job summary

Tata Communications in Pune, India is seeking a graduate with 0–4 years of experience for an operational role in day-to-day customer service operations. The role works under direct supervision, ensuring daily routines run smoothly and service level agreements are met with proactive oversight.

Ideal candidates will have a fundamental understanding of customer service processes and a willingness to learn, with opportunities for growth within the Tata Communications team.

Qualifications

• Graduate with 0-4 years of experience.

Responsibilities

• Maintain daily activities and routines.
• Ensure SLA are achieved and work proactively to maintain the same.

Education

Graduate

Job description

About The Company

Tata Communications Redefines Connectivity with Innovation and Intelligence Driving the next level of intelligence powered by Cloud, Mobility, Internet of Things, Collaboration, Security, Media services and Network services, we at Tata Communications are envisaging a New World of Communications

About The Company

Tata Communications Redefines Connectivity with Innovation and Intelligence Driving the next level of intelligence powered by Cloud, Mobility, Internet of Things, Collaboration, Security, Media services and Network services, we at Tata Communications are envisaging a New World of Communications

Broad outline of the Role

• Operational role that works under direct supervision, responsible for day-to-day customer service operations

Minimum Qualifications & Experience

• Graduate with 0-4 years of experience

Other Knowledge & Skills

• NIL

Key Responsibilities

• Maintain daily activities and routines.
• Ensure SLA are achieved and work proactively to maintain the same.