Jr Customer Service Executive - Global Customer Service Operations

Tata Communications; Pune District; On-site; INR 300,000 - 600,000; Full time

Job summary

Tata Communications in Pune is seeking a Graduate with 0-4 years of experience to support day-to-day customer service operations under supervision. You will manage routine tasks, coordinate with teams, and help resolve inquiries to keep service levels high.

This entry-level role emphasizes reliability, process discipline, and proactive communication to ensure SLAs are met. The ideal candidate is organized, responsive, and eager to learn while contributing to the smooth functioning of customer

Qualifications

• Graduate with 0-4 years of experience in customer service or related role.

Responsibilities

• Maintain daily activities and routines.
• Ensure SLA are achieved and work proactively to maintain the same.

Skills

Customer service

Education

Graduate

Job description

About The Company

Tata Communications Redefines Connectivity with Innovation and Intelligence Driving the next level of intelligence powered by Cloud, Mobility, Internet of Things, Collaboration, Security, Media services and Network services, we at Tata Communications are envisaging a New World of Communications

About The Company

Tata Communications Redefines Connectivity with Innovation and Intelligence Driving the next level of intelligence powered by Cloud, Mobility, Internet of Things, Collaboration, Security, Media services and Network services, we at Tata Communications are envisaging a New World of Communications

Broad outline of the Role

• Operational role that works under direct supervision, responsible for day-to-day customer service operations

Minimum Qualifications & Experience

• Graduate with 0-4 years of experience

Other Knowledge & Skills

• NIL

Key Responsibilities

• Maintain daily activities and routines.
• Ensure SLA are achieved and work proactively to maintain the same.