Job openings for Senior Customer Executive in Ranchi

G & R management Consultancy Private Limited; Ranchi; On-site; INR 200,000 - 250,000; Full time

Job summary

A recruitment agency is seeking enthusiastic freshers for the Senior Customer Executive position in Ranchi, India. The role involves managing inbound customer calls, resolving complaints, and delivering excellent service to ensure customer satisfaction. Ideal candidates must hold at least a 12th-pass qualification and possess strong communication skills in English. A competitive salary between ₹2,00,000 to ₹2,50,000 per annum is offered for this position.

Qualifications

• Must be a fresher and enthusiastic about customer service.
• Ability to handle inbound calls related to customer queries.
• Good communication skills in English.

Responsibilities

• Handle inbound customer calls related to orders.
• Provide accurate information about products and services.
• Resolve customer complaints and maintain satisfaction.

Skills

English Language

Customer Retention

Feedback Management

CRM Software

Multitasking

Conflict Resolution

Attention to Detail

Education

12th Pass

Job description

Job openings for Senior Customer Executive in Ranchi

Fresher - Opening For Senior Customer Executive

We are hiring enthusiastic and motivated freshers for the role of Customer Service Associate in an E-commerce Voice Process. Candidates who enjoy interacting with people and want to start their career in the BPO / Customer Support industry are encouraged to apply.Handle inbound customer calls related to orders, delivery, cancellation, return and refund queries.
Provide accurate information about products and services.
Resolve customer complaints professionally.
Maintain good customer satisfaction and call quality.
Follow company guidelines and process training.

Experience Fresher

Salary 2 Lac To 2 Lac 50 Thousand P.A.

Qualification 12th Pass

Key Skills English Language Customer Retention Feedback Management CRM Software Multitasking Conflict Resolution Attention to Detail