Atlassian Engineer

Infosys; Bengaluru; Sur place; INR 1 200 000 - 2 600 000; Plein temps

Résumé du poste

Infosys in Bengaluru seeks an experienced Atlassian Jira Administrator/Consultant with 5–11 years of experience to administer, configure, and optimize Jira, JSM and Confluence. You will design workflows, dashboards, and automation, manage access, and support Agile teams across projects.

Guided by ITSM and DevOps practices, you will integrate Jira with tools, perform upgrades, and drive governance and best practices while collaborating with multiple teams to deliver value and maintain platform

Qualifications

• Strong experience with Jira Software Administration.
• Hands-on expertise in Jira Service Management (JSM).
• Experience with Confluence Administration.
• Knowledge of Agile, Scrum, and Kanban methodologies.
• Expertise in Workflow Design, Permission Schemes, Notification Schemes, and Automation.
• Experience with REST APIs and Jira integrations.
• Strong understanding of ITSM processes.
• Proficiency in creating dashboards, custom reports, and performance metrics.

Responsabilités

• Administer and maintain Jira Software, Jira Service Management (JSM), and Confluence platforms.
• Configure projects, workflows, issue types, screens, permissions, and notification schemes.
• Design and implement Jira automation rules and custom workflows.
• Manage user access, roles, groups, and security schemes.
• Support Agile teams by configuring Scrum and Kanban boards.
• Create and maintain dashboards, filters, reports, and KPIs.
• Perform Jira upgrades, migrations, integrations, and system health monitoring.
• Integrate Jira with third-party applications and DevOps tools.
• Troubleshoot platform issues and provide end-user support.
• Collaborate with development, QA, DevOps, and project management teams to drive process improvements.
• Develop and maintain Atlassian best practices, governance, and documentation

Connaissances

Jira Administration

Jira Service Management

Confluence

Workflow design

Agile project management

Automation

Formation

MTech

Bachelor of Engineering

BTech

Outils

Jira REST API

Bitbucket

Jira Cloud

ScriptRunner

Automation for Jira

Azure DevOps

Atlassian Marketplace Apps

Description du poste

Job Description

We are looking for an experienced Atlassian Jira Administrator/Consultant with 5 to 11 years of experience in administering, configuring, and optimizing Atlassian tools. The ideal candidate should have strong expertise in Jira, Jira Service Management (JSM), Confluence, workflow customization, system administration, and Agile project management support

Roles Responsibilities

• Administer and maintain Jira Software, Jira Service Management (JSM), and Confluence platforms.
• Configure projects, workflows, issue types, screens, permissions, and notification schemes.
• Design and implement Jira automation rules and custom workflows.
• Manage user access, roles, groups, and security schemes.
• Support Agile teams by configuring Scrum and Kanban boards.
• Create and maintain dashboards, filters, reports, and KPIs.
• Perform Jira upgrades, migrations, integrations, and system health monitoring.
• Integrate Jira with third-party applications and DevOps tools.
• Troubleshoot platform issues and provide end-user support.
• Collaborate with development, QA, DevOps, and project management teams to drive process improvements.
• Develop and maintain Atlassian best practices, governance, and documentation

Technical Requirement

• Strong experience with Jira Software Administration.
• Hands-on expertise in Jira Service Management (JSM).
• Experience with Confluence Administration.
• Knowledge of Agile, Scrum, and Kanban methodologies.
• Expertise in Workflow Design, Permission Schemes, Notification Schemes, and Automation.
• Experience with REST APIs and Jira integrations.
• Strong understanding of ITSM processes.
• Proficiency in creating dashboards, custom reports, and performance metrics

Additional Responsibility

• Experience with ScriptRunner, Automation for Jira, and Marketplace Apps.
• Exposure to Bitbucket, Bamboo, GitHub, GitLab, or Azure DevOps.
• Knowledge of Jira Cloud and Data Center environments.
• Experience in Atlassian migration projects.
• Understanding of CI/CD and DevOps practices

Educational Requirement

• MTech,Bachelor of Engineering,BTech

Preferred Skills

• Technology->DevOps and Continuous Testing->Continuous delivery - Continuous deployment and release->Atlassian,Technology->Enterprise / Domain Platforms->Agile Management Tools->JIRA

Service Line

• Engineering Services