JC14102026 – International Voice Process

Amakshar Technology Solutions Private Limited; Bengaluru; On-site; INR 240,000 - 360,000; Full time

Job summary

Amakshar Technology Solutions Private Limited is seeking candidates for an International Voice Process based in Bengaluru. The role involves handling calls from international customers, answering queries, providing information, and helping resolve concerns.

Freshers and experienced professionals are welcome. L1 is suitable for freshers; L2 requires at least 6 months of experience. Flexible day/evening/night shifts may apply based on client needs.

Qualifications

• Excellent spoken English and communication skills.
• Any BPO experience acceptable.
• Freshers can apply for L1.
• Minimum 6 months experience for L2.
• Must be flexible to work afternoon or night shifts based on client requirements.
• Immediate joiners preferred.

Responsibilities

• Handle calls from international customers, answering queries and resolving issues.
• Provide information and support to customers during calls.
• Ensure smooth call handling and accurate data capture in the system.

Skills

Spoken English

Communication

BPO experience

Job description

Job Description – International Voice Process

Location: Mahadevapura, Bengaluru
Job Type: Full-Time
Experience: Freshers and experienced candidates

Job Overview

We are looking for candidates with excellent communication skills for an International Voice Process role. The role involves handling customer calls from international customers, answering queries, providing information, and helping resolve customer concerns.

Eligibility Criteria

• Excellent spoken English and communication skills.
• Any BPO experience is acceptable.
• Freshers can apply for L1.
• Minimum 6 months of experience required for L2.
• Must be flexible to work afternoon or night shifts based on client requirements.
• Immediate joiners preferred.

Selection Process

1. Telephonic screening
2. Voice/communication round
3. Aptitude test
4. Background verification

Documents Required

• Educational certificates and documents
• Valid ID proof
• Experience certificates and relevant employment documents for experienced candidates

Note: Document submission is mandatory for all candidates, including freshers.