IT System Support Engineer For Ahmedabad

Inductotherm; Sanand; On-site; INR 300,000 - 600,000; Full time

Job summary

Inductotherm India is seeking an IT System Support Engineer to maintain IT systems, troubleshoot issues, and ensure uptime across IT infrastructure. The role requires hands-on desktop support, Windows OS maintenance, and secure system operations.

The ideal candidate will handle LAN/WAN, VPN, and IP telephony, manage IT assets, and provide end-user support while meeting SLA-driven targets.

Qualifications

• Hands-on IT infrastructure and end-user support experience.
• Experience in patch management and antivirus updates.
• Strong troubleshooting across hardware, software, and network.

Responsibilities

• Provide desktop support, laptop troubleshooting, and hardware maintenance.
• Install, configure, and maintain Windows OS and enterprise applications.
• Troubleshoot hardware, software, network, and peripheral issues.
• Support LAN/WAN networking, VPN, remote access, and IP telephony.
• Manage IT assets, inventory, and lifecycle tracking.
• Handle printer support, CCTV systems, and end‑user technical issues.
• Perform patch management, antivirus updates, and system security compliance.
• Monitor system performance, logs, and proactively identify issues.
• Provide technical support to users and resolve tickets within SLA.

Skills

Desktop Support

Networking

IT Infrastructure

System Administration

IT Security

Tools

Windows OS

VPN

Enterprise Apps

Job description

We are hiring a IT System Support Engineer / Desktop Support Engineer with hands‑on experience in IT Infrastructure Support, End-User Support, Networking, and System Administration. The candidate will be responsible for maintaining IT systems, troubleshooting issues, and ensuring system security and uptime.

Key Responsibilities

• Provide desktop support, laptop troubleshooting, and hardware maintenance.
• Install, configure, and maintain Windows OS and enterprise applications.
• Troubleshoot hardware, software, network, and peripheral issues.
• Support LAN/WAN networking, VPN, remote access, and IP telephony.
• Manage IT assets, inventory, and lifecycle tracking.
• Handle printer support, CCTV systems, and end‑user technical issues.
• Perform patch management, antivirus updates, and system security compliance.
• Monitor system performance, logs, and proactively identify issues.
• Provide technical support to users and resolve tickets within SLA.