IT Support Technician

Nippon Data Systems; Sirhind; On-site; INR 300,000 - 420,000; Full time

Job summary

Nippon Data Systems in Chandigarh region is looking for an IT Support Technician to assist clients and staff with technical issues, installation, configuration, and system maintenance.

You will diagnose problems, respond to requests, and train users while collaborating with team members to keep networks and devices running smoothly.

Qualifications

• Basic IT knowledge and willingness to learn.
• Strong verbal and written communication skills.
• Ability to work collaboratively with team members.

Responsibilities

• Respond to support requests and provide timely technical assistance.
• Diagnose and resolve hardware and software issues.
• Maintain network systems and assist in installation of new hardware/software.
• Provide user training and support to staff and clients.

Skills

Troubleshooting

Technical support

Communication skills

Education

High school diploma or equivalent

Tools

Windows OS

Networking basics

Job description

We are seeking an IT Support Technician to join our team in the Chandigarh Region. The ideal candidate will be responsible for providing technical support and assistance to our clients and internal staff. This role requires a proactive approach to troubleshooting and resolving hardware and software issues, ensuring that all systems are running efficiently and effectively. Key responsibilities include responding to support requests, diagnosing and resolving technical problems, and maintaining network systems. The IT Support Technician will also assist in the installation and configuration of new hardware and software, as well as provide training and support to users. Strong communication skills and the ability to work collaboratively with team members are essential. The successful candidate will have a solid understanding of IT support principles, system administration, and network support. Familiarity with troubleshooting techniques and a passion for technology will be key to success in this role.