IT Support Technician

Nippon Data Systems; Sahibzada Ajit Singh Nagar; On-site; INR 300,000 - 500,000; Full time

Job summary

Nippon Data Systems in Chandigarh Region is seeking an IT Support Technician to join our team. The role focuses on providing technical support to clients and internal staff, with proactive troubleshooting to ensure systems run smoothly.

Key duties include responding to support requests, diagnosing problems, installing and configuring hardware/software, and offering user training. Strong communication and teamwork are essential to succeed in this role.

Qualifications

• Solid understanding of IT support principles, system administration, and network support.
• Proactive troubleshooting and issue resolution across hardware and software.
• Strong communication and collaborative skills with clients and staff.

Responsibilities

• Respond to support requests from clients and internal staff.
• Diagnose and resolve technical problems with hardware and software.
• Assist in installation and configuration of new hardware and software.
• Provide training and ongoing support to users to maximize system usability.
• Maintain and monitor network systems for reliability and performance.

Skills

Communication skills

Troubleshooting

Teamwork

Customer service

Job description

We are seeking an IT Support Technician to join our team in the Chandigarh Region. The ideal candidate will be responsible for providing technical support and assistance to our clients and internal staff. This role requires a proactive approach to troubleshooting and resolving hardware and software issues, ensuring that all systems are running efficiently and effectively. Key responsibilities include responding to support requests, diagnosing and resolving technical problems, and maintaining network systems. The IT Support Technician will also assist in the installation and configuration of new hardware and software, as well as provide training and support to users. Strong communication skills and the ability to work collaboratively with team members are essential. The successful candidate will have a solid understanding of IT support principles, system administration, and network support. Familiarity with troubleshooting techniques and a passion for technology will be key to success in this role.