IT Support Technician

Nippon Data Systems; Balachaur; On-site; INR 300,000 - 420,000; Full time

Job summary

Nippon Data Systems in the Chandigarh Region is seeking an IT Support Technician to join our team. You will provide technical support to clients and internal staff, diagnose issues, and help keep systems running smoothly.

The role involves installing and configuring hardware and software, responding to requests, maintaining networks, and delivering user training and support. Strong communication and teamwork are essential.

Qualifications

• Experience in IT support is beneficial.
• Familiarity with hardware and software troubleshooting is preferred.

Responsibilities

• Respond to and resolve IT support requests.
• Diagnose and troubleshoot technical problems.
• Maintain and monitor network systems.
• Install and configure new hardware and software.
• Provide training and user support.

Skills

IT support

Hardware troubleshooting

Software troubleshooting

Network support

Customer service

Team collaboration

Education

Diploma/ Bachelor's in IT/Computing

Tools

Remote tools

Ticketing systems

Job description

We are seeking an IT Support Technician to join our team in the Chandigarh Region. The ideal candidate will be responsible for providing technical support and assistance to our clients and internal staff. This role requires a proactive approach to troubleshooting and resolving hardware and software issues, ensuring that all systems are running efficiently and effectively. Key responsibilities include responding to support requests, diagnosing and resolving technical problems, and maintaining network systems. The IT Support Technician will also assist in the installation and configuration of new hardware and software, as well as provide training and support to users. Strong communication skills and the ability to work collaboratively with team members are essential. The successful candidate will have a solid understanding of IT support principles, system administration, and network support. Familiarity with troubleshooting techniques and a passion for technology will be key to success in this role.