IT Support Technician

Nippon Data Systems; Panchkula; On-site; INR 300,000 - 500,000; Full time

Job summary

Nippon Data Systems is seeking an IT Support Technician for the Chandigarh Region. You will provide technical support to clients and staff, troubleshoot hardware and software issues, and ensure systems run efficiently. The role involves installation, configuration, and user training, with a focus on proactive problem solving and clear communication.

The ideal candidate understands IT support basics, system administration, and network support, and can collaborate effectively with team members.

Qualifications

• Solid understanding of IT support principles and system administration.
• Strong troubleshooting skills to diagnose hardware and software issues.
• Good communication and teamwork abilities.

Responsibilities

• Respond to support requests and resolve technical problems promptly.
• Diagnose and fix hardware, software, and network issues.
• Maintain and monitor network systems for reliability.
• Assist in installation and configuration of new hardware and software, and support users.

Skills

IT support

Troubleshooting

Network support

Communication

Tools

Windows OS

Networking basics

Job description

We are seeking an IT Support Technician to join our team in the Chandigarh Region. The ideal candidate will be responsible for providing technical support and assistance to our clients and internal staff. This role requires a proactive approach to troubleshooting and resolving hardware and software issues, ensuring that all systems are running efficiently and effectively. Key responsibilities include responding to support requests, diagnosing and resolving technical problems, and maintaining network systems. The IT Support Technician will also assist in the installation and configuration of new hardware and software, as well as provide training and support to users. Strong communication skills and the ability to work collaboratively with team members are essential. The successful candidate will have a solid understanding of IT support principles, system administration, and network support. Familiarity with troubleshooting techniques and a passion for technology will be key to success in this role.