IT Administrator

NeuBodhi

Pune District

On-site

INR 420,000 - 780,000

Full time

30 hours ago

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Job summary

NeuBodhi is seeking an IT Infrastructure Administrator to maintain desktop, server, network, and security systems. The role involves on-site support for employees in Pune, ensuring reliable operations, and coordinating with vendors for maintenance across multiple locations.

You will administer Windows and Linux systems, handle onboarding/offboarding, manage network devices, and monitor backups and security. A technical diploma/degree and 2–3 years of experience are required.

Qualifications

2–3 years of IT administration or technical support experience.
Hands-on experience with Windows and Linux administration and desktop troubleshooting.
Working knowledge of TCP/IP, DNS, DHCP, VLANs, routing, switches, VPNs, and firewall management.
Experience with NAS storage, backups, and restoration processes.
Knowledge of endpoint security, patch management, IT asset records, and licensing.
Familiarity with ISO 27001 controls and IT SOPs/audit documentation.
Ability to prioritise tickets, document work, and coordinate with vendors.

Responsibilities

Maintain office and project IT infrastructure across desktops, servers, networks, and security systems.
Support employees on-site in Pune, keep systems reliable and secure, and coordinate vendors and maintenance across locations.
Implement OS patches and software updates and monitor security incidents.
Administer Windows and Ubuntu/Linux systems, user accounts, permissions, and server services.
Manage onboarding/offboarding and access controls; maintain support records.
Monitor network devices (firewalls, switches, VPN) and diagnose connectivity issues.
Coordinate with vendors for internet/network service issues and CCTV/NVR checks.
Monitor access control systems and maintain logs and changes.
Monitor NAS storage and backups; perform restoration checks when needed.
Support on-prem servers and monitoring tools; ensure service health and capacity.
Track asset IDs, licenses, warranties, and service records.

Skills

Windows administration

Ubuntu/Linux administration

Desktop troubleshooting

Server administration basics

Networking (TCP/IP/DNS/DHCP)

VLANs and routing

Firewall/VPN security

NAS storage backups

IT asset management

Patch management

Endpoint security

Documentation

Vendor coordination

Travel readiness

Education

Diploma/degree in IT or related field

Tools

Sophos firewall

Synology NAS

CCTV/NVR systems

Active Directory

Windows Server

Virtualization

Docker

Jenkins

Git

OpenProject

Infrastructure monitoring

PowerShell/Bash scripting

Job description

Maintain office and project IT infrastructure across desktops, servers, networks, and security systems. Support employees on-site in Pune, keep systems reliable and secure, and coordinate vendors and maintenance across company locations as required.

Key Responsibilities

Install, configure, and troubleshoot desktops, laptops, printers, and approved software; resolve employee IT issues promptly
Administer Windows and Ubuntu/Linux systems, user accounts, permissions, shared folders, and server services
Manage employee onboarding and offboarding, official email access, and authorised IT access; maintain support records
Maintain LAN, Wi-Fi, switches, routers, firewalls, and VPN access; diagnose connectivity issues
Support Sophos firewall administration, network segmentation, and secure remote access under approved procedures
Coordinate internet and network service issues with vendors; support CCTV/NVR connectivity and recording checks
Monitor physical access control systems, including biometric/card readers and door controllers; manage approved access changes and logs
Monitor NAS storage and backups, investigate failed jobs, and carry out periodic restoration checks
Apply approved operating-system patches, software updates, and endpoint protection; escalate security incidents
Support on-premises servers and monitoring tools; check system availability, storage capacity, and service health
Monitor UPS health, alarms, and battery condition; coordinate preventive maintenance and battery replacement with vendors
Check AC operation and room temperature in server and IT equipment areas; report and follow up cooling issues with Maintenance
Maintain asset IDs, serial numbers, allocation, software licences, warranty, and service records
Maintain SOPs, network diagrams, and configuration records; support ISO 27001 and ISO 9001 audits with IT evidence

Candidate Requirements

Diploma / degree in IT, Computer Science, Computer Engineering, Electronics, or a related field, with 2-3 years of relevant IT administration or technical support experience
Hands-on Windows and Ubuntu/Linux administration, desktop troubleshooting, and basic server support
Working knowledge of TCP/IP, DNS, DHCP, VLANs, routing, switches, Wi-Fi, firewalls, and VPNs
Practical understanding of NAS storage, backup monitoring, restoration, and access permissions
Basic knowledge of UPS operation, battery health monitoring, and preventive maintenance
Knowledge of endpoint security, patch management, software licensing, and IT asset records
Good communication, documentation, troubleshooting, and vendor coordination skills
Ability to prioritise support requests, work independently, and travel between company locations when required

Good to Have

Experience with Sophos firewalls, Synology NAS, and CCTV/NVR systems
Experience coordinating UPS servicing and battery replacement; familiarity with biometric/card access control systems
Exposure to Active Directory, Windows Server, and virtualisation
Familiarity with ISO 27001 controls, IT SOPs, and audit documentation
Basic knowledge of Docker, Jenkins, Git, OpenProject, and infrastructure monitoring
Basic Bash / PowerShell scripting; relevant networking or system administration certifications

Knowledge Requirement