ERP Assistant

Rathinam Group of Institutions; Coimbatore District; On-site; INR 180,000 - 300,000; Full time

Job summary

Rathinam Global Deemed to be University in Coimbatore seeks an ERP Assistant to provide functional and technical support for the campus ERP system. You will assist with ERP data management, user support, issue tracking, and coordination with the IT/ERP team.

The role emphasizes accurate data entry, system navigation, and basic configuration, with opportunities to grow in ERP modules and MIS reporting. Training will be provided, and collaboration across departments is essential.

Qualifications

• Basic understanding of ERP systems and business processes.
• Good knowledge of MS Office, especially MS Excel.
• Basic computer hardware and software troubleshooting knowledge.
• Good analytical and problem-solving skills.
• Strong attention to detail and data accuracy.
• Good communication and coordination skills.
• Willingness to learn new ERP applications and technologies.

Responsibilities

• Provide first-level support to employees for ERP-related issues and queries.
• Assist users in navigating and using different ERP modules.
• Enter, update, and maintain accurate data in the ERP system.
• Monitor and track ERP-related issues and coordinate with the concerned team for resolution.
• Assist in user account creation, access management, and basic system configuration.
• Verify ERP data and identify discrepancies or errors.
• Generate basic ERP reports and MIS reports as required.
• Support ERP implementation, testing, and system updates.
• Coordinate with different departments to understand ERP-related requirements.
• Maintain records of ERP issues, resolutions, and user requests.
• Assist in training employees on basic ERP functionalities.
• Follow data security and confidentiality requirements.
• Perform other ERP and IT support activities assigned by the reporting manager.

Skills

ERP systems

MS Excel

Data quality

Analytical thinking

Attention to detail

Communication

Learning willingness

Troubleshooting

Tools

ERP software

MS Excel

Job description

Rathinam Global Deemed to be University , a premier institution is best known for its quality of education, excels in education owing to modern infra, state-of-the-art facilities, cutting edge technology and practices in teaching and learning. The Rathinam Global Deemed to be University provides primary education to higher studies within a premises and offers various traditional and modern courses to the aspirants who come across the globe.

The campus spreads over 70 acres with lush green and natural atmosphere, situated in south Coimbatore, near NH 209. Bestowed with modern facilities, students are given great care in all required benchmark, teaching and learning is felicitated with well qualified and potential faculty fraternity.
Leading IT and MNC companies housed within the campus that gives greater opportunities for placements. Notwithstanding, every day the campus gets access to more than 20K people on various grounds and financially suffice who are in need by different grants.

To revolutionize the present education pattern, Rathinam Global Deemed to be University steadily moves ahead of adopting tech tools and aids in education and exclusively trains the young minds to face the paradigm challenges and competitions, become more valuable to prospective employers, and give an opportunity to realize full potential of the students.

Rathinam Global Deemed to be University strongly believes in creating offing leaders by providing variety of skills to its students pertinent to global requirements.

Job Description

Job Summary

We are looking for a detail-oriented and tech-savvy ERP Assistant to provide functional and technical support to employees using the organization’s ERP system. The candidate will assist with ERP data management, user support, issue tracking, and coordination with the IT/ERP team.

Key Responsibilities

Provide first-level support to employees for ERP-related issues and queries.

Assist users in navigating and using different ERP modules.

Enter, update, and maintain accurate data in the ERP system.

Monitor and track ERP-related issues and coordinate with the concerned team for resolution.

Assist in user account creation, access management, and basic system configuration.

Verify ERP data and identify discrepancies or errors.

Generate basic ERP reports and MIS reports as required.

Support ERP implementation, testing, and system updates.

Coordinate with different departments to understand ERP-related requirements.

Maintain records of ERP issues, resolutions, and user requests.

Assist in training employees on basic ERP functionalities.

Follow data security and confidentiality requirements.

Perform other ERP and IT support activities assigned by the reporting manager.

Required Skills

Basic understanding of ERP systems and business processes.

Good knowledge of MS Office, especially MS Excel.

Basic computer hardware and software troubleshooting knowledge.

Good analytical and problem-solving skills.

Strong attention to detail and data accuracy.

Good communication and coordination skills.

Willingness to learn new ERP applications and technologies.