IT Support Intern

Esri India; India; On-site; INR 89,000 - 179,000; Part time

Job summary

Esri India invites a campus intern to join our IT support team. You will assist end users across IT infrastructure, diagnose common issues, and help onboard new equipment.

The role emphasizes desktop support, device management, and contributing to IT knowledge bases. We value clear communication, problem-solving, and a willingness to learn in a collaborative environment.

Open to batches 2026/2027/2028; internship offers hands-on experience within a leading GIS IT team.

Qualifications

• You must be enrolled full-time in a government-accredited degree or diploma programme.
• Internship eligibility requires you to be at least 18 years old at start.
• Strong communication and problem-solving skills are essential.

Responsibilities

• Diagnose and resolve common IT problems reported by users.
• Assist with desktop support and device management.
• Contribute to IT documentation and knowledge-base materials.
• Support IT team initiatives to improve systems and processes.

Skills

Strong communication

Problem-solving mindset

Basic IT knowledge

Organised approach

Willing to learn

Education

Enrollment in government-accredited degree/diploma

Job description

Batch: 2026/2027/2028. About the role:

• Provide technical assistance to end users across the organisation's IT infrastructure
• Troubleshoot hardware, software and network connectivity issues
• Support the IT department in maintaining systems and resolving tickets
• Help with onboarding new systems and equipment for staff members

What you'll work on:

• Diagnosing and resolving common IT problems reported by users
• Assisting with desktop support and device management
• Contributing to IT documentation and knowledge base materials
• Supporting IT team initiatives to improve systems and processes

What we're looking for:

• You must be at least 18 years old at the time you begin the internship
• You are currently enrolled full-time in a degree or diploma programme accredited by your government
• You have obtained written authorisation from your educational institution permitting you to undertake this internship
• Strong communication skills to interact with diverse teams
• Problem-solving mindset with patience and attention to detail
• Basic understanding of IT systems and willingness to learn
• Organised approach to managing multiple support requests