IT Manager

Burgundy Hospitality; Mumbai; On-site; INR 1,200,000 - 1,800,000; Full time

Job summary

Burgundy Hospitality is seeking an experienced IT Manager in Mumbai to oversee IT across retail stores and the corporate office. You will lead a small team to upgrade software/hardware, implement IT policies, and secure data networks.

Responsibilities include maintaining Shopify back-end, configuring SaaS platforms, and ensuring data accuracy in analytics. The role calls for hands-on hardware/software expertise, 7–12 years of experience, and familiarity with O365, Tally, SQL, and POS systems

Qualifications

• Must have 7–12 years of IT management experience.
• Excellent knowledge of computer hardware/software systems.
• Hands-on experience with computer networks, network installation and administration.
• Experience in handling a multi-location set-up would be an advantage.
• Expertise in O365, Tally, SQL queries, integration of POS, Shopify and maintaining database.

Responsibilities

• Ensuring retail systems are functional and data integrity reflected in analytics reports.
• Configuring new SaaS platforms and knowledge transfer to team members.
• Running regular checks on network and data security.
• Developing in-house SOPs for effective working.
• Maintaining the back end of eCommerce portals built on Shopify.
• Implementing end-to-end IT infrastructure initiatives and operations.
• Managing hardware and software-related matters.
• Planning and evaluating IT and electronic data operations.
• Ensuring data security, access control, network access and backups.
• Auditing systems and assessing outcomes.
• Preserving assets and information security.

Skills

Network administration

Data security

IT policy development

SaaS platforms

Shopify integration

SQL queries

Tools

O365

Tally

POS systems

Shopify

Job description

Role Summary

As an I.T. Manager, you will be responsible for managing all aspects of I.T. related to retail store operations and our corporate office. Along with your team, you will be responsible for improving and updating software and hardware systems. This role also requires developing and implementing IT policies and best practice guides for the organization.

Role & responsibilities

• Ensuring that retail systems are functional, recording accurate information and that data integrity is reflected in the relevant analytic reports.
• Configuring new SaaS platforms and knowledge transfer to the relevant members on any new software or hardware platforms introduced in the Company.
• Running regular checks on network and data security.
• Developing in-house processes (SOP's) for effective working.
• Maintaining the back end of eCommerce portals built on Shopify.
• Implementing end-to-end IT infrastructure initiatives and operations.
• Managing both hardware and software-related matters.
• Planning, organizing, controlling and evaluating IT and electronic data operations.
• Ensuring the security of data, access control levels, network access and backup systems.
• Auditing systems and assessing their outcomes.
• Preserving assets, information security and control structures.

Preferred candidate profile

• Knowledge of any of the followingOlavi, Gofrugal, ODDO, ETP, or POSis mandatory.
• Must have at least 7-12 years of experience.
• Excellent knowledge of computer hardware/software systems.
• Hands-on experience with computer networks, network installation and administration.
• Experience in handling a multi-location set-up would be an advantage.
• Expertise in O365, Tally, SQL queries, integration of POS, Shopify and maintaining database