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The Head of Technology will own end-to-end tech strategy, digital product roadmap delivery, architecture decisions, and cross-functional execution. This leader combines strong technical depth with product thinking, business alignment, and a builder’s mindset. The role is both strategic and hands‑on—driving platform excellence, AI‑led transformation, and operational efficiency across ecommerce, retail stores, logistics, and marketing systems.
You will be responsible for evolving digital landscape across Shopify, ERP (MS D365 BC), middleware, AI platforms, retail systems, and data pipelines—while leading a lean, high‑impact engineering team and external partners.
Create and execute technology roadmap covering ecommerce, omnichannel retail, logistics integrations, customer experience, and AI‑driven initiatives. Define scalable architectures across Shopify, ERP, OMS, mobile, data, and cloud services.
Work closely with Product, Design, Marketing and Merchandising to translate business goals into technical delivery. Lead sprint planning, system design, engineering execution, QA, and release management, AI‑powered demand forecasting + merchandising intelligence/ AI‑Powered Work Efficiency System.
Phygital Store POS optimisation, RFID/inventory accuracy systems, unified customer profile, hyper‑personalized experiences, footfall analysis, heat mapping, store analytics, digital experiential screens, guided displays; AI in‑store tools: visual search, assisted styling, voice‑enabled AI, AI‑driven site performance optimization (search, recommendations).
Drive adoption of AI across the company styling engines, merchandising, logistics, marketing content, customer support, dashboards, and workflows. Experiment with agents, LLMs, and automation to improve operational efficiency.
Champion speed, uptime, security, and scalability across all customer‑facing and internal systems. Use data‑driven monitoring, profiling tools, and observability practices to maintain platform health.
Ensure secure handling of data, access controls, audit trails, backup policies, and compliance with statutory requirements.
Build and mentor an engineering and tech operations team that thrives on curiosity, ownership, and craft. Create an environment of continuous learning with strong alignment to brand values.