Junior IT Hardware / Networking Engineer

Flemingo Duty Free Shop; Navi Mumbai; On-site; INR 250,000 - 550,000; Full time

Job summary

Flemingo Duty Free Shop in Navi Mumbai is seeking an onsite IT technician to install, configure and troubleshoot laptops, desktops and other hardware across our retail network.

You will handle Windows OS deployment, driver updates, POS hardware/software, CCTV and biometric systems, and coordinate with vendors. Travel to stores as needed, ensuring minimal downtime of critical systems and smooth IT operations.

Qualifications

• Experience configuring laptops/desktops and basic IT hardware.
• Proficient in Windows installation and troubleshooting.
• Able to install drivers and system applications.
• Basic server configuration knowledge.
• Strong networking basics including LAN/Wi-Fi.
• Familiar with POS hardware/software.
• Experience with CCTV and biometric systems is a plus.
• Willing to travel to retail stores as required.
• Good communication and coordination skills.

Responsibilities

• Install, configure and troubleshoot IT hardware across sites.
• Set up and upgrade Windows OS and related software.
• Maintain drivers, software and system apps.
• Provide server configuration support.
• Configure LAN/WAN, Wi-Fi, switches, routers.
• Support POS terminals and peripherals.
• Support CCTV, biometric systems and security devices.
• Travel to retail stores to install or repair IT equipment.
• Maintain asset records and documentation.

Skills

Laptop/Desktop configuration

Windows installation

Driver installation

Basic server configuration

LAN/WAN and Wi-Fi troubleshooting

Switches and routers

POS hardware

POS software

CCTV installation

Biometric systems

Networking concepts

Independent problem solving

Communication skills

Willingness to travel

Job description

Key Responsibilities

• Install, configure and troubleshoot laptops, desktops and other IT hardware.
• Perform Windows installation, configuration, upgrades and troubleshooting.
• Install and update drivers, software and system applications.
• Provide basic server configuration and troubleshooting support.
• Configure and troubleshoot LAN, Wi-Fi, switches, routers and other networking equipment.
• Install, configure and troubleshoot POS terminals and POS software.
• Provide support for POS peripherals such as barcode scanners, receipt printers, cash drawers and other connected devices.
• Install, configure and troubleshoot CCTV systems, DVR/NVR and cameras.
• Install and maintain biometric attendance/access-control systems.
• Provide technical support to retail stores and office users and ensure timely resolution of IT issues.
• Assist in setting up IT infrastructure for new retail stores, including network, POS, CCTV, biometric systems, computers and other IT equipment.
• Coordinate with IT vendors, ISP and service providers for installation, maintenance and troubleshooting.
• Maintain IT asset records and documentation of hardware, software and network equipment.
• Conduct preventive maintenance and ensure IT systems are properly maintained and operational.
• Provide on-site technical support to stores/locations and travel to locations whenever required.
• Ensure minimum downtime of critical retail systems, particularly POS and network infrastructure.

Required Skills & Experience

• Laptop/Desktop configuration
• Windows installation
• Driver installation and troubleshooting
• Basic server configuration
• LAN/WAN and Wi-Fi troubleshooting
• Switches and routers
• POS hardware and POS software
• CCTV installation and configuration
• Biometric systems
• Good hardware and software troubleshooting skills.
• Good understanding of basic networking concepts.
• Ability to work independently and resolve technical issues at store level.
• Good communication and coordination skills.
• Willingness to travel to retail stores/locations as required.