IT Executive

ELV Projects; Bengaluru; On-site; INR 300,000 - 420,000; Full time

Job summary

ELV Projects in Bengaluru is seeking an IT Executive with 2–3 years of IT operations experience to manage day-to-day IT operations and provide technical support to employees. The role involves maintaining laptops, desktops, MS Office, email accounts, Wi‑Fi, printers, software, IT assets and basic data/security requirements.

The candidate will handle day-to-day IT support, laptop/desktop management, email management, MS Office issues, network troubleshooting, software installations, printer and

Qualifications

• 2–3 years of IT operations experience.
• Strong MS Office skills and basic networking knowledge.
• Ability to manage user accounts, emails and IT assets.

Responsibilities

• Provide day-to-day IT support and troubleshooting to employees.
• Manage laptops, desktops and other IT hardware including setup and maintenance.
• Create, modify and deactivate official email IDs and user accounts.
• Handle MS Office issues including Outlook, Excel, Word and PowerPoint.
• Maintain IT Asset Register and ensure asset allocation and recovery.

Skills

MS Office

Windows OS

IT Support

Email Management

Networking Basics

IT Asset Management

Job description

We are looking for an IT Executive with 2–3 years of experience to manage day-to-day IT operations and provide technical support to employees. The role will be responsible for maintaining laptops, desktops, MS Office, email accounts, Wi‑Fi, printers, software, IT assets and basic data/security requirements.

Key Responsibilities

• Provide day-to-day IT support and troubleshooting to employees.
• Manage laptops, desktops and other IT hardware , including installation, configuration and maintenance.
• Create, modify and deactivate official email IDs and user accounts .
• Handle MS Office-related issues , including Outlook, Excel, Word, PowerPoint and other applications.
• Manage Wi‑Fi, internet and basic network-related issues .
• Install, configure and troubleshoot required software and applications .
• Coordinate and resolve printer, scanner and other peripheral issues .
• Maintain an updated IT Asset Register and ensure proper allocation and recovery of IT assets.
• Maintain records of laptops, desktops, accessories, software and other IT equipment.
• Support data backup, access control and basic IT security requirements.
• Monitor antivirus, system updates and software licensing.
• Coordinate with external IT vendors/service providers whenever required.
• Maintain proper documentation of IT issues, assets, user access and resolutions.
• Ensure timely closure and follow-up of IT support tickets/employee requests .
• Assist management in implementing IT policies, security practices and standard operating procedures.
• Support onboarding and exit processes by ensuring IT access creation, asset allocation, data backup and access deactivation .

Required Skills

• Good knowledge of MS Office – Excel, Word, PowerPoint and Outlook .
• Basic knowledge of Windows operating systems, hardware and networking .
• Troubleshooting skills for laptops, desktops, printers and peripherals.
• Basic understanding of Wi‑Fi, LAN, internet and network troubleshooting .
• Knowledge of user account and email management .
• Basic understanding of IT asset management and data security .
• Good communication and employee-support skills.
• Ability to independently identify and resolve routine IT issues.