IT Executive

ELV Projects; Karnataka; On-site; INR 350,000 - 520,000; Full time

Job summary

ELV Projects is seeking an IT Executive in Karnataka to manage day-to-day IT operations and provide technical support to employees. The role involves maintaining laptops, desktops, MS Office, email accounts, Wi-Fi, printers, software, IT assets and basic data/security requirements.

The candidate should have 2–3 years of experience and be capable of handling IT infrastructure tasks, onboarding/offboarding processes, and coordinating with vendors as needed.

Qualifications

• Proficient in MS Office: Excel, Word, Outlook, PowerPoint.
• Strong trouble-shooting and problem-solving skills.
• Good communication and ability to support employees.

Responsibilities

• Provide day-to-day IT support and troubleshooting to employees.
• Manage laptops, desktops and other IT hardware, including installation and maintenance.
• Create, modify and deactivate official email IDs and user accounts.
• Handle MS Office issues, including Outlook, Excel, Word, PowerPoint and other apps.
• Maintain Wi-Fi, internet and basic network issues.
• Install, configure and troubleshoot required software and applications.
• Coordinate and resolve printer, scanner and peripheral issues.
• Maintain an IT Asset Register and ensure proper asset allocation and recovery.
• Record laptops, desktops, accessories, software and IT equipment inventories.
• Support data backup, access control and basic IT security requirements.
• Monitor antivirus, system updates and software licensing.
• Coordinate with external IT vendors/service providers as needed.
• Document IT issues, assets, user access and resolutions.
• Ensure timely closure of IT support tickets and employee requests.
• Assist management in implementing IT policies, security practices and SOPs.
• Support onboarding and exit processes with IT access creation and asset handling.

Skills

Troubleshooting

Communication

Customer support

Tools

MS Office

Windows OS

Networking basics

IT Asset Management

Email management

Job description

We are looking for an IT Executive with 2–3 years of experience to manage day-to-day IT operations and provide technical support to employees. The role will be responsible for maintaining laptops, desktops, MS Office, email accounts, Wi‑Fi, printers, software, IT assets and basic data/security requirements.

Key Responsibilities

• Provide day-to-day IT support and troubleshooting to employees.
• Manage laptops, desktops and other IT hardware , including installation, configuration and maintenance.
• Create, modify and deactivate official email IDs and user accounts .
• Handle MS Office-related issues , including Outlook, Excel, Word, PowerPoint and other applications.
• Manage Wi‑Fi, internet and basic network-related issues .
• Install, configure and troubleshoot required software and applications .
• Coordinate and resolve printer, scanner and other peripheral issues .
• Maintain an updated IT Asset Register and ensure proper allocation and recovery of IT assets.
• Maintain records of laptops, desktops, accessories, software and other IT equipment.
• Support data backup, access control and basic IT security requirements.
• Monitor antivirus, system updates and software licensing.
• Coordinate with external IT vendors/service providers whenever required.
• Maintain proper documentation of IT issues, assets, user access and resolutions.
• Ensure timely closure and follow-up of IT support tickets/employee requests .
• Assist management in implementing IT policies, security practices and standard operating procedures.
• Support onboarding and exit processes by ensuring IT access creation, asset allocation, data backup and access deactivation .

Required Skills

• Good knowledge of MS Office – Excel, Word, PowerPoint and Outlook .
• Basic knowledge of Windows operating systems, hardware and networking .
• Troubleshooting skills for laptops, desktops, printers and peripherals.
• Basic understanding of Wi‑Fi, LAN, internet and network troubleshooting .
• Knowledge of user account and email management .
• Basic understanding of IT asset management and data security .
• Good communication and employee-support skills.
• Ability to independently identify and resolve routine IT issues.