IT Engineer Job ID: 418276

RentoMojo; Sonipat; On-site; INR 600,000 - 1,200,000; Full time

Job summary

RentoMojo is seeking an experienced IT Engineer to support and maintain IT infrastructure across offices, warehouses, and retail stores. You will manage IT assets, network, security, CCTV, POS devices, and coordinate with vendors to ensure smooth operations.

The role requires hands-on troubleshooting, strong knowledge of Windows, firewall management, networking, and store technology. Travel to retail sites will be required to install, audit, and resolve issues, while ensuring compliance with

Qualifications

• Experience maintaining IT infrastructure across offices, warehouses, and retail stores.
• Proficient with firewall management and network security.
• Strong knowledge of LAN/WAN, VPN, DNS, DHCP, VLAN.
• Experience with CCTV, POS, and store technology.

Responsibilities

• Provide technical support for corporate offices, warehouses, and retail stores.
• Install, configure, maintain, and troubleshoot desktops, printers, scanners, and POS devices.
• Monitor LAN/WAN, Wi‑Fi, routers, switches, VPN, and network connectivity.
• Configure, monitor, and troubleshoot firewall devices for security and remote access.
• Maintain CCTV, biometric devices, DVR/NVRs across locations.
• Coordinate with IT vendors and AMC partners for procurement and maintenance.
• Support new retail store setup with IT infrastructure and device installation.
• Ensure smooth functioning of POS terminals and payment devices.
• Maintain IT asset inventory, software licenses, and documentation.
• Configure user accounts, email, drives, and access permissions.
• Perform software installations, OS upgrades, antivirus, security patches.
• Monitor system performance, backups, and network health.
• Respond to IT incidents and SLAs with remote and on-site support.
• Ensure compliance with IT security policies and data protection.
• Prepare IT reports and support records for management.

Skills

Windows OS

Desktop troubleshooting

Firewall management

Networking concepts

POS systems

CCTV systems

Vendor management

Active Directory

Microsoft 365

Endpoint security

Travel willingness

Tools

Fortinet

Sophos

SonicWall

Palo Alto

DVR/NVR

VPN

Job description

Job Summary:

We are looking for an experienced IT Engineer to support and maintain the IT infrastructure across our corporate offices, warehouses, and retail stores. The role involves managing IT assets, network infrastructure, firewall security, CCTV systems, POS devices, vendor coordination, and providing end-user technical support to ensure seamless business operations.

Key Responsibilities:

• Provide technical support for corporate offices, warehouses, and retail stores.
• Install, configure, maintain, and troubleshoot desktops, laptops, printers, scanners, POS systems, barcode scanners, and other IT peripherals.
• Monitor and maintain LAN, WAN, Wi-Fi, routers, switches, VPN, and overall network connectivity.
• Configure, monitor, and troubleshoot firewall devices to ensure network security and secure remote access.
• Manage and maintain CCTV systems, biometric devices, DVR/NVRs, and other security equipment across all locations.
• Coordinate with IT vendors, internet service providers (ISPs), hardware suppliers, and AMC partners for procurement, installations, maintenance, and issue resolution.
• Support new retail store setup, including IT infrastructure, networking, CCTV, POS systems, internet connectivity, and device installation.
• Ensure smooth functioning of POS terminals and payment devices at retail stores.
• Maintain IT asset inventory, software licenses, warranty records, and documentation.
• Configure user accounts, email, printers, shared drives, and access permissions.
• Perform software installations, operating system upgrades, antivirus management, security patching, and routine preventive maintenance.
• Monitor system performance, backups, and network health, ensuring minimal downtime.
• Respond to IT incidents and service requests within agreed SLAs and provide remote as well as on-site support when required.
• Ensure compliance with IT security policies, data protection standards, and company guidelines.
• Prepare IT reports, documentation, and support records for management.

Required Skills:

• Strong knowledge of Windows OS, Microsoft Office, and desktop troubleshooting.
• Hands‑on experience with firewall management (Fortinet, Sophos, SonicWall, Palo Alto, etc.).
• Good understanding of networking concepts, including TCP/IP, DNS, DHCP, VLAN, VPN, routers, switches, and Wi‑Fi.
• Experience in supporting retail IT infrastructure, including POS systems and store technology.
• Knowledge of CCTV systems, biometric access control, and surveillance equipment.
• Experience in vendor management and coordination.
• Familiarity with Active Directory, Microsoft 365, and endpoint security solutions.
• Strong troubleshooting, communication, and problem-solving skills.
• Willingness to travel to retail stores for installations, audits, and issue resolution.