IT Desktop Support Engineer_L596434R

Axiom Technologies; Solan; On-site; INR 300,000 - 500,000; Full time

Job summary

A global IT services provider is seeking an IT Desktop Support Engineer in Solan, India. The role involves providing onsite and on-call support to end-users within the desktop computing environment, requiring excellent troubleshooting skills for various operating systems, as well as strong customer service abilities. Applicants should be able to manage time effectively in high-pressure situations. The ideal candidate will be responsible for hardware/software installations, printer support, and maintaining professionalism under pressure.

Qualifications

• Ability to troubleshoot various PC operating systems (Windows 7, 8, 10).
• Experience in hardware/software installation.
• Knowledge of SOE and group policies.

Responsibilities

• Provide onsite/on-call assistance to end-users.
• Ensure optimal service delivery in desktop computing environment.
• Manage time and resources effectively in high-pressure situations.

Skills

Computer OS/Peripherals troubleshooting

Excellent customer service and people skills

Advanced technical abilities

Tools

SCCM

Windows OS

MS Office

Job description

Baddi, HP, India Atos-Himachal Pradesh_Solan_Baddi-Kenvue

About the job IT Desktop Support Engineer_L596434R

Axiom Technologies is a Global IT Services partner supporting medium to large-scale enterprises. Please visit our website for more information about what we do at www.axiomtechnologies.com

We are looking for a capable resource to coordinate ranging from simple activities to more complex plans. This role will provide onsite/ on-call assistance to end-users within the organizations desktop computing environment in a timely and accurate fashion to ensure optimal service delivery.

IT Skills and Experience

• Desired Experience:
• Computer OS/Peripherals troubleshooting
• Handling Different PC Operating Systems ( Windows 7/8 and 10)
• Performing Hardware Software Installation ( understanding of deployment tools like SCCM)
• Basic knowledge of SOE and group policies
• Printer support
• Good knowledge of MS Office tools installation & troubleshooting
• Excellent customer service and people skills
• Field experience supporting a variety of technologies and services
• Advanced technical abilities including solid troubleshooting skills applicable to Windows, Apple, and virtual operating systems
• Ability to manage time and resources to meet or exceed expectations in high-profile situations while maintaining professionalism under pressure