IT Admin

Hala Mobility Pvt. Ltd.; Telangana; On-site; INR 600,000 - 900,000; Full time

Job summary

Hala Mobility Pvt. Ltd. is seeking an IT Operations Executive to manage day-to-day IT infrastructure, onboarding/offboarding, user access, and vendor coordination to keep operations running smoothly.

You will configure devices, set up accounts, maintain network connectivity, manage IT assets, and provide first‑level support across the organization. The role requires hands-on experience with IT operations, strong vendor liaison skills, and the ability to document processes clearly for

Qualifications

• Hands-on IT operations and desktop support experience.
• Experience with Microsoft 365 / Google Workspace administration.
• Basic networking knowledge (LAN, Wi‑Fi, DHCP, DNS, routers, switches).
• Experience in laptop configuration, OS installation, and troubleshooting.
• IT asset and vendor management experience.
• Strong communication, documentation, and problem-solving skills.

Responsibilities

• Coordinate IT onboarding/offboarding: laptops, email setup, software access.
• Manage user accounts and access across Microsoft 365/Google Workspace.
• Maintain office network: Wi‑Fi, LAN, routers, switches; troubleshoot connectivity.
• Procure, track, and coordinate with IT vendors and AMCs.
• Provide first-level IT support and maintain tickets and reports.

Skills

IT operations

MS 365 / Google Workspace

Networking basics

Laptop configuration & OS

IT asset & vendor management

Communication & documentation

Education

Bachelor's degree or diploma in IT/CS

Job description

We are looking for an IT Operations Executive to manage day-to-day IT infrastructure, employee onboarding and offboarding, user access, network connectivity, IT assets, and vendor coordination to ensure smooth business operations.

Key Responsibilities

1. IT Onboarding & Offboarding

• Configure and allocate laptops, desktops, and IT accessories for new employees.
• Set up official email accounts, software, and required applications before joining.
• Ensure timely IT readiness for employee onboarding.
• Revoke access, recover IT assets, and complete IT clearance during offboarding.

2. User & Access Management

• Create, modify, disable, and manage employee accounts.
• Manage Microsoft 365 / Google Workspace user accounts, email IDs, groups, and licenses.
• Provide role-based access to applications, shared drives, and internal systems.
• Resolve user login, password, email, and access-related issues.

3. Wi-Fi & Network Management

• Maintain office Wi-Fi, LAN connectivity, routers, switches, and access points.
• Troubleshoot internet connectivity and network-related issues.
• Coordinate with internet service providers to resolve outages.
• Monitor network availability, performance, and basic security.
• Coordinate with laptop, hardware, software, and network service vendors.
• Manage IT procurement requests, repairs, replacements, warranties, and AMCs.
• Track vendor service timelines and resolve pending issues.
• Maintain vendor records, quotations, invoices, and service agreements.

5. IT Asset Management & Support

• Maintain an updated inventory of laptops, desktops, accessories, and software licenses.
• Track asset allocation, transfers, recovery, and disposal.
• Provide first-level technical support to employees.
• Maintain IT support tickets, records, and issue-resolution reports.

Required Skills

• Hands-on experience in IT operations and desktop support.
• Knowledge of Microsoft 365 / Google Workspace administration.
• Basic networking knowledge (LAN, Wi-Fi, DHCP, DNS, routers, and switches).
• Experience in laptop configuration, OS installation, and troubleshooting.
• IT asset and vendor management experience.
• Good communication, documentation, and problem-solving skills.

Preferred Qualification:

Bachelor's degree or diploma in IT, Computer Science, or a related discipline. Equivalent hands-on experience may also be considered