IT EXECUTIVE

Autonity Private Limited; Bengaluru; On-site; INR 420,000 - 700,000; Full time

Job summary

Autonity Private Limited in Bengaluru is seeking an IT Administrator to manage IT resources, procure and maintain computers and office equipment across locations, and administer corporate software systems to keep operations smooth.

You will deploy security policies, provide user support, assist with onboarding, and suggest improvements to procedures and tools, while independently handling tasks to maintain productivity and customer satisfaction.

Qualifications

• Relevant degree or certifications in IT administration or related field.
• Strong communication skills, both written and spoken.
• Basic networking knowledge and familiarity with help desk software.

Responsibilities

• Procure, maintain, and administer computers and office equipment across locations.
• Administer corporate software systems and deploy security policies.
• Provide IT support and resolve problems for colleagues; assist with onboarding.
• Suggest and implement improvements in procedures and equipment.
• Maintain knowledge of IT support, help desk procedures, products, and services.
• Manage issues tracking system and report on resolution SLAs.

Skills

Communication skills

IT administration

Networking knowledge

Help desk software

Education

Relevant degree or certifications in IT

Tools

Remote desktop tools

Job description

Job Description

Join our team as an IT Administrator and play a pivotal role in managing our IT resources efficiently.You will procure, maintain, and administer computers and office equipment across all office locations.As the administrator for various corporate software systems, you’ll deploy security tools and policies to safeguard company information.You’ll also support our colleagues by resolving IT problems, assisting with onboarding, and providing guidance on policies and systems.We’re looking for someone who can independently manage IT tasks while ensuring our team’s productivity and satisfaction.

Responsibilities

• Procuring, maintaining, and administering computers and office equipment.
• Administering corporate software systems.
• Deploying and enforcing security policies and procedures.
• Providing IT support and resolving problems for colleagues.
• Suggesting and implementing improvements in procedures and equipment.
• Maintaining knowledge of IT support, help desk procedures, products, and services.
• Managing an issues tracking system and reporting on issue resolution SLAs.

Requirements

• Relevant degree or certifications in IT administration, with basic networking knowledge.
• Excellent communication skills, both oral and written.
• Knowledge of help desk software and remote control tools.
• Excellent troubleshooting skills.
• Ability to work independently and maintain customer satisfaction.