Sr Executive - Admin & IT Support

Econz IT Services Pvt. Ltd.; Bengaluru; On-site; INR 350,000 - 550,000; Full time

Job summary

Econz IT Services Pvt. Ltd. in Bengaluru seeks an organized Executive – Admin & IT Support to manage day-to-day office administration and provide first‑level IT support to employees.

You will coordinate with vendors, manage IT assets, and resolve basic hardware, software, network, and access issues while ensuring ISMS compliance and smooth operations. The role blends administrative and technical tasks with a proactive, customer‑service mindset.

Qualifications

• Bachelor’s degree in related field.
• 3–5 years of experience in IT support or office administration.
• Proactive problem solving and good communication.

Responsibilities

• Own and manage administration, facilities, vendors, assets, and IT coordination.
• Manage day-to-day office administration and ensure smooth office operations.
• Coordinate with housekeeping, security, maintenance, internet, and other facility vendors.
• Procure office supplies, stationery, pantry items, and administrative requirements.
• Oversee office maintenance including electrical, plumbing, AC, furniture, and AMC management.
• Coordinate IT-related hardware, software, printers, email, and connectivity issues.
• Provide first-level IT support for laptops, desktops, monitors, peripherals, and other IT equipment.
• Manage IT asset allocation, tracking, returns, repairs, and inventory across both offices.
• Support employee onboarding and offboarding with IT assets and system access.
• Coordinate with IT vendors and service providers for hardware, software, internet, AMC, warranty, and support.
• Maintain records of IT assets, licenses, subscriptions, warranties, repairs, and service requests.
• Coordinate vendor quotations, service quality, renewals, and contracts.
• Escalate complex issues to IT team/external provider and track resolution.
• Assist staff with admin, facilities, and IT requirements.

Skills

IT support

Office administration

Vendor coordination

IT asset management

MS Office

Communication

Organizational skills

Troubleshooting

Multitasking

Customer service

Education

Bachelor's degree in Computer Applications or Information Technology or related field

Tools

MS Office

Job description

We are looking for an organized and technically inclined Executive – Admin & IT Support to manage day-to-day office administration while providing first-level IT support to employees. The role will be responsible for ensuring smooth office operations, managing administrative requirements, coordinating with vendors, maintaining IT assets, and resolving basic hardware, software, network, and user-access issues.

The ideal candidate should have a good combination of administrative and technical skills, strong coordination abilities, and a proactive approach to resolving day-to-day operational and IT requirements.

Responsibilities

• Own and manage administration, facilities, vendors, assets, and IT coordination.
• Manage day-to-day office administration and ensure smooth office operations.
• Coordinate with housekeeping, security, maintenance, internet, and other facility vendors.
• Manage procurement of office supplies, stationery, pantry items, and administrative requirements.
• Manage office maintenance - electrical, plumbing, AC issues, office furniture, infrastructure, and AMC management.
• Coordinate office maintenance, seating arrangements, meeting rooms, utilities, and repairs.
• Provide first-level IT support for hardware, software, Wi-Fi, printers, email, connectivity issues & other IT.
• Troubleshoot basic issues related to laptops, desktops, monitors, peripherals, and other IT equipment.
• Manage IT asset allocation, tracking, returns, repairs, replacements, and inventory records across both offices.
• Support employee onboarding and offboarding with IT assets, email accounts, system access, and other requirements.
• Coordinate with IT vendors and service providers for hardware, software, internet, AMC, warranty, and technical support.
• Maintain records of IT assets, licenses, subscriptions, warranties, repairs, and service requests.
• Coordinate and monitor vendor quotations, service quality, renewals, and contractual requirements.
• Escalate complex technical issues to the appropriate IT team or external service provider and track them through resolution.
• Assist employees and management with day-to-day administrative, facilities, and IT-related requirements.
• Maintain vendor records, invoices, service agreements, expenses, and other administrative documentation.
• Ensure consistent administration and facility standards.
• Ensure adherence to company ISMS policies and promptly report any potential information security incidents.

Requirements

• Bachelor’s degree in Computer Applications, Information Technology, Business Administration, or a related field.
• 3–5 years of experience in IT support, office administration, or a combination of both.
• Basic knowledge of hardware, software, networking, Wi-Fi, printers, and troubleshooting.
• Experience in IT asset management and vendor coordination.
• Proficiency in MS Office and familiarity with common business applications.
• Strong communication, coordination, and interpersonal skills.
• Good organizational skills with attention to detail.
• Ability to troubleshoot basic technical issues and provide timely support to employees.
• Ability to multitask, prioritize, and work independently.
• Proactive approach with good problem-solving and customer service skills.