IT Academic Counselor

Training Basket; Dadri; On-site; INR 300,000 - 500,000; Full time

Job summary

Training Basket in Dadri, Uttar Pradesh, invites an experienced academic counselor to guide students and working professionals through IT course options, career opportunities, and enrollment processes. You will explain modules, fees, certifications, and placement support while maintaining CRM records and coordinating with trainers.

The role emphasizes high-quality counseling, target achievement for monthly admissions, excellent communication, and the ability to convert leads into enrollments.

Qualifications

• Graduate with a degree in any discipline.
• Minimum 2 years of experience in academic counseling.
• Strong communication and convincing skills.
• Proficiency with CRM tools and MS Excel.

Responsibilities

• Counsel students and working professionals on IT courses and career opportunities.
• Explain course details, training modules, fees, certifications, and placement assistance.
• Handle inquiries via calls, WhatsApp, email, and walk-ins.
• Follow up with leads and convert them into enrollments.
• Assess educational backgrounds and recommend suitable courses.
• Maintain inquiry records, follow-ups, and admissions in CRM.
• Coordinate with trainers and internal teams for onboarding.
• Aim to meet monthly admission and enrollment targets.
• Build strong relationships and ensure a positive counseling experience.

Skills

Communication skills

Lead conversion

Interpersonal skills

CRM tools

MS Excel

Education

Graduate in any discipline

Tools

CRM software

MS Excel

Job description

Responsibilities

• Counsel students and working professionals regarding IT courses and career opportunities.
• Explain course details, training modules, fees, certifications, and placement assistance.
• Handle student inquiries through calls, WhatsApp, emails, and walk-ins.
• Follow up with prospective students and convert leads into enrollments.
• Understand students' educational backgrounds and recommend suitable courses.
• Maintain student inquiry records, follow-ups, and admission details in CRM.
• Coordinate with trainers and internal teams for smooth student onboarding.
• Achieve monthly admission and enrollment targets.
• Build strong relationships with students and ensure a positive counseling experience.

Requirements

• Counsel students and working professionals regarding IT courses and career opportunities.
• Explain course details, training modules, fees, certifications, and placement assistance.
• Handle student inquiries through calls, WhatsApp, emails, and walk-ins.
• Follow up with prospective students and convert leads into enrollments.
• Understand students' educational backgrounds and recommend suitable courses.
• Maintain student inquiry records, follow-ups, and admission details in CRM.
• Coordinate with trainers and internal teams for smooth student onboarding.
• Achieve monthly admission and enrollment targets.
• Build strong relationships with students and ensure a positive counseling experience.
• Minimum 2 years of experience in academic counseling, preferably in IT training or EdTech.
• Graduate in any discipline.
• Good understanding of IT courses such as Cloud Computing, Networking, Data Analytics, Data Science, Python, Full Stack Development, and Cybersecurity.
• Excellent communication, interpersonal, and convincing skills.
• Strong lead conversion and follow-up skills.
• Experience using CRM tools and MS Excel.
• Target-oriented and self-motivated personality.